Front of House Assistant | Reel Port Talbot

Reel Cinemas; Port Talbot; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

28 days holiday per year

Unlimited free cinema tickets for you

Discount on food and non-alcoholic

Employee of the month with gift card

Résumé du poste

Reel Cinemas Port Talbot is seeking a friendly Front of House Assistant to ensure every cinema visitor has a great experience. You’ll greet guests, sell tickets and snacks, keep the public areas spotless and maintain presentation standards across the venue.

You must be fully flexible to cover shifts from 9:00 to 23:30 on some days; open daily except Christmas Day. Prior cinema or hospitality experience is welcome but not required, and full training will be provided.

Qualifications

• Experience in cinema, customer service or hospitality is preferred but not required.

Responsabilités

• Greet and assist customers to ensure a positive cinema experience.
• Sell tickets, drinks and popcorn and answer customer queries.
• Keep public areas clean and maintain high presentation standards.
• Put stock out in concessions areas and stay up to date with film releases.
• Work as part of a team to deliver excellent service.

Connaissances

Customer service

Teamwork

Stock handling

Presentation

Description du poste

Front of House Assistant | Reel Port Talbot

Part-time Permanent Entry Level

Posted 28 Oct 2026

Description

Please note, you must be fully flexible with your availability and be able to work anywhere from 9:00 - to 23:30 on some days. We are open every day except Christmas Day!

We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Port Talbot!

As a Front of House Assistant, you'll be responsible for making sure all our customers have the best cinema experience possible. You'll work in all areas of the cinema greeting and serving customers. Selling tickets, drinks and popcorn, helping customers with their requirements you'll ensure everyone has an enjoyable experience. If you're hard working, friendly and approachable then this is the role for you.

What does the job involve?

• Providing friendly and helpful service to customers
• Maintaining high standards of cleanliness in all public areas of the cinema
• Delivering high standards of presentation and display
• Putting stock out in the concessions areas
• Keeping up to date with your knowledge of film releases
• Working as part of a team

Benefits include

• Hourly rate of pay (national minimum wage)
• 28 days holiday per year
• Unlimited FREE tickets to see films for you, and additional tickets every week for your family and friends
• 25% Discount on all food and non alcoholic drinks
• Employee of the month scheme with a gift card reward
• Experience desired but not required Previous experience of working in a cinema, customer service or hospitality environment.

Company Overview

We are a growing cinema circuit anchored in our local communities with a company mission to deliver affordable family entertainment and outstanding customer service without compromising quality.