Front of House Assistant | Reel Blackburn

Reel-Cinemas; Blackburn; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Free cinema tickets

25% Discount on food and drinks

28 days holiday per year

Employee of the month with gift card

Job summary

Reel Blackburn is seeking a Front of House Assistant for our cinema. This part-time, entry-level role involves greeting customers, selling tickets, drinks and popcorn, and helping guests have a great cinema experience.

You will work across all areas, maintain clean public spaces, keep displays fresh, restock concessions, and stay up to date with film releases. A friendly, hard-working team player who is fully flexible across 9:00 to 23:30 is ideal.

Qualifications

• Entry level role; prior experience not required.
• Fully flexible availability across 9:00–23:30 on some days.
• Friendly, hard-working and customer-focused.

Responsibilities

• Greet and serve customers across cinema areas.
• Sell tickets, drinks and popcorn to guests.
• Maintain high standards of cleanliness in public areas.
• Deliver high standards of presentation and display.
• Keep stock updated in concessions and stay informed on film releases.
• Work collaboratively as part of a team.

Skills

Customer service

Teamwork

Flexible

Hospitality

Job description

Front of House Assistant | Reel Blackburn

Part-time Permanent Entry Level

Posted 20 Oct 2026

Description

Please note, you must be fully flexible with your availability and be able to work anywhere from 9:00 - to 23:30 on some days. We are open every day except Christmas Day!

We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Blackburn!

As a Front of House Assistant, you'll be responsible for making sure all our customers have the best cinema experience possible. You'll work in all areas of the cinema greeting and serving customers. Selling tickets, drinks and popcorn, helping customers with their requirements you'll ensure everyone has an enjoyable experience. If you're hard working, friendly and approachable then this is the role for you.

What does the job involve?

• Providing friendly and helpful service to customers
• Maintaining high standards of cleanliness in all public areas of the cinema
• Delivering high standards of presentation and display
• Putting stock out in the concessions areas
• Keeping up to date with your knowledge of film releases
• Working as part of a team

Benefits include

• Hourly rate of pay (national minimum wage)
• 28 days holiday per year
• Unlimited FREE tickets to see films for you, and additional tickets every week for your family and friends
• 25% Discount on all food and non alcoholic drinks
• Employee of the month scheme with a gift card reward
• Experience desired but not required Previous experience of working in a cinema, customer service or hospitality environment.

Company Overview

We are a growing cinema circuit anchored in our local communities with a company mission to deliver affordable family entertainment and outstanding customer service without compromising quality.