Front Of House Assistant Manager

Kellan Group; Metropolitan Borough of Solihull; On-site; GBP 32,000 - 35,000; Full time

Job summary

Golf Club in Solihull is seeking an experienced Front of House Supervisor / Assistant Manager to lead front-of-house operations. You'll work closely with Catering Operations Manager and Bar Manager to ensure smooth daily service and high standards for members and guests.

The role involves supervising 15–20 casual staff, managing rotas, maintaining service standards, and ensuring hygiene and safety compliance during busy periods and events.

Qualifications

• Experience in hospitality supervisory roles.
• Proven ability to manage casual staff rotas.
• Excellent communication and organisational skills.
• Commitment to high customer service standards.
• Proactive, reliable and capable of daily operations.
• Holds a full driving licence and access to a vehicle.

Responsibilities

• Supervise and motivate a team of 15–20 casual staff.
• Manage weekly rotas and staffing requirements.
• Maintain high customer service standards and address feedback.
• Oversee front-of-house cleanliness and presentation.
• Ensure food hygiene and health & safety compliance.
• Manage stock orders and support events.

Skills

Supervisory experience

Staff rotas

Communication skills

Customer service excellence

Operational ownership

Driving licence

Job description

Front of House Supervisor / Assistant Manager

Golf Club | Solihull | £32,000-£35,000 per annum

Immediate Start | Permanent Position

Berkeley Scott is recruiting an experienced Front of House Supervisor / Assistant Manager for a well-established golf club in Solihull.

This is an excellent opportunity for a hands-on hospitality professional who enjoys leading teams, delivering outstanding customer service and creating a welcoming environment for members and guests.

The Role

Working closely with the Catering Operations Manager and existing Bar Manager, you'll take responsibility for the smooth day-to-day running of front-of-house operations.

Key responsibilities include:

• Supervising and motivating a team of approximately 15-20 casual staff

• Managing weekly rotas and staffing requirements

• Building a positive, professional team culture

• Maintaining excellent customer service standards and responding to member feedback

• Overseeing cleaning schedules and presentation standards

• Ensuring compliance with food hygiene, health & safety and operational procedures

• Managing stock orders and supporting stock control

• Supporting events, functions and busy service periods

About You

We're looking for someone who:

• Has previous supervisory or assistant management experience within hospitality

• Is confident managing casual teams and staff rotas

• Has excellent communication and organisational skills

• Takes pride in delivering high standards of customer service

• Is proactive, reliable and comfortable taking ownership of daily operations

• Holds a full driving licence and has access to a vehicle

What's on Offer?

• Salary: £32,000-£35,000 per annum

• Contract: Permanent

• Working pattern: 5 days out of 7, including weekends

• Location: Solihull

• Start date: Immediate

• Christmas Day closed

• Opportunity to play a key role within an established hospitality operation