Front of House Assistant

Severn & Wye Smokery Ltd; Westbury; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Tips included

Free parking

Group personal pension

Job summary

Severn and Wye Smokery Ltd, Westbury (Forest of Dean area), is seeking a Front of House Assistant to join a busy 2 AA Rosette establishment. The Barn at Severn and Wye Smokery Ltd offers a classic, stylish dining experience with a food hall and café, aiming to deliver superb service across the deli, restaurant and shop.

The role requires a professional, ahead-of-the-curve team player who can work under pressure while maintaining excellence in guest experience.

Qualifications

• Front of House experience is required (3 years).
• Hospitality experience is required (3 years).
• Bartending experience is preferred (1 year).

Responsibilities

• Deliver friendly, efficient customer service across the deli, restaurant, retail outlet and café.
• Support development of the delicatessen, restaurant and team in Severn and Wye Smokery style.
• Manage duties under pressure with attention to detail and without direct supervision.

Skills

Approachable

Knowledgeable

Hands-on

Meticulous

Job description

Front of House Assistant

2026-09-18T00:00:00

Location: Westbury, Wiltshire, GB, BA13 3

Closing Date: 2026-12-19T19:01:54.223

Job Description

Are you a talented individual who is passionate about hospitality, but is tired of working endless hours every week? Are you reliable, professional, and take pride in what you do? Are you interested in working for a 2 AA Rosette establishment led by a highly experienced Chef?

The Barn at Severn and Wye Smokery Ltd is a beautifully classic, yet stylish and relaxed dining restaurant, food hall and café in the heart of Forest of Dean – Gloucestershire. Showcasing the very best shellfish and seafood the UK has to offer, from fresh oysters, octopus, and lobster to our delicious smoked salmon, all included in the incredible à la carte menu.

We are currently looking for an experienced and highly professional, forward-thinking and commercially aware Front of House Staff to deliver friendly, efficient customer service and to support the development of our delicatessen, restaurant, retail outlet and team in the Severn and Wye Smokery style. The successful candidate must be:

• Very approachable
• Knowledgeable
• Hands-on
• Meticulous with a desire to work hard

It is also necessary for the candidate to have good attention to detail and proven ability to work effectively under pressure without direct supervision.

In return for your commitment, we offer:

• Competitive compensation packages plus TIPS
• No split shifts
• Access to a group personal pension scheme
• Free parking
• Ongoing training and development opportunities
• Clear paths for career progression

Because we take great pride in the service we provide, we are looking for Front of House Staff, who want to move forward in their career by using flair and creativeness in the job they do.

Job Types

• Full-Time
• Part-Time
• Permanent

Benefits

• Additional leave
• Employee discount
• Free parking
• On-site parking

Experience

• Bartending: 1 year (preferred)
• Front of House: 3 years (required)
• Hospitality: 3 years (required)

Pay and Benefits

Typical earnings of approximately £14.00 - £15.00 per hour, including tips. The above figure represents typical total hourly earnings based on current tip levels. Tips are variable and are not guaranteed.

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