Front of House Assistant

Boden Group; Henley-on-Thames; On-site; GBP 23,000 - 27,000; Full time

Job summary

Boden Group is seeking a Front of House Assistant at its prestigious corporate campus in Henley-on-Thames. You will be the first point of contact for employees, visitors and contractors, delivering a welcoming workplace experience and supporting the Facilities team.

Responsibilities include greeting visitors, managing the reception, coordinating bookings, handling inquiries, and building strong relationships with colleagues and service providers.

Qualifications

• Previous experience in Reception, Front of House, Customer Service or Facilities.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Comfortable managing multiple priorities in a busy environment.
• Confident using Microsoft Office applications.
• Professional, proactive and team-oriented approach.

Responsibilities

• Welcome visitors and manage the reception area.
• Handle enquiries via phone, email and in person.
• Coordinate meeting room and hot desk bookings.
• Support meetings, events and workplace activities.
• Manage the reception inbox and switchboard.
• Book taxis and support day-to-day Facilities administration.
• Build strong relationships with colleagues, clients and service providers.

Skills

Customer service

Communication

Organisational skills

Attention to detail

MS Office

Team-oriented

Tools

Microsoft Office

Job description

Looking for a customer-focused role where no two days are the same? We're seeking a professional and personable Front of House Assistant to join a prestigious EMEA corporate headquarters in Henley-on-Thames.

As the first point of contact for employees, visitors and contractors, you'll play a key role in creating a welcoming workplace experience while supporting the wider Facilities team.

Key Responsibilities

• Welcome visitors and manage the reception area
• Handle enquiries via phone, email and in person
• Coordinate meeting room and hot desk bookings
• Support meetings, events and workplace activities
• Manage the reception inbox and switchboard
• Book taxis and support day-to-day Facilities administration
• Build strong relationships with colleagues, clients and service providers

About You

• Previous experience in Reception, Front of House, Customer Service or Facilities
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Comfortable managing multiple priorities in a busy environment
• Confident using Microsoft Office applications
• Professional, proactive and team-oriented approach

What's in it for You?

• Work at a modern corporate campus environment
• Join a friendly and supportive team
• Varied role with plenty of stakeholder interaction
• Gain experience within a high-profile corporate headquarters

Important Information

• DBS check
• Credit check
• Criminal record screening
• Right to Work verification
• Employment references