Front of House and Facilities Coordinator - Bristol

Mewburn Ellis LLP; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Front of House and Facilities Coordinator to join their Bristol office. This role encompasses a variety of responsibilities, including facilities management, health and safety compliance, and reception duties. The ideal candidate will be organized, professional, and possess a strong customer service focus, ensuring a welcoming environment for clients and staff alike. With a commitment to employee development and a comprehensive benefits package, this opportunity promises a rewarding career path in a supportive and dynamic workplace. If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking firm, this role is perfect for you.

Benefits

30 days leave (exc. Bank Holidays)

Generous pension scheme

Cycle to work scheme

Interest-free season travel ticket loan

Discretionary bonus scheme

Paid day off for charitable endeavours

Discount Voucher Scheme

Electric Car Scheme

Workplace ISA

Medicash

Qualifications

• Experience in front of house roles with a focus on customer service.
• Strong IT skills with knowledge of standard office software.

Responsibilities

• Coordinate facilities and ensure health and safety compliance.
• Manage reception duties and greet visitors professionally.
• Handle travel bookings and general office administration.

Skills

Customer Service

Office Administration

Multitasking

Health and Safety Compliance

IT Skills

Education

Experience in Office Environment

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Front of House and Facilities Coordinator - Bristol

Bristol

Mewburn Ellis is the forward-looking IP firm. 150 years old, but very much with a focus on the future, we are at the top of our profession. We are ‘Top Tier’ in Legal 500, ‘Band 1’ in Chambers & Partners UK, ‘Gold Ranked’ for EPO work and ‘Top Tier’ in IAM Patent 1000 as well as being ‘Recommended’ in MIP IP Stars and WTR. We are proud to have been awarded the prestigious EcoVadis Platinum Medal in 2024. Mewburn Ellis is the world’s first Intellectual Property firm to receive this medal, which is the highest rating you can earn in sustainable business practices.

The role

We are recruiting for an experienced office coordinator who has worked in a front of house role incorporating facilities, office administration and reception duties. The role will be based in our Bristol office.

This is a varied role and will cover a range of duties including general office administration, facilities, health and safety, and reception areas in the office. Responsibilities will include:

1. Facilities coordination
2. Working with external contractors
3. Ensuring the office complies with all Health and Safety regulations
4. Meeting and greeting visitors
5. Meeting room organisation
6. Travel bookings
7. A range of general office and administrative duties

In this role, we require a confident and flexible individual who can work quickly under tight deadlines with an ability to multitask daily.

This is a full-time role and will be fully office-based Monday to Friday.

What’s in it for you?

We have an excellent benefit package which includes:

• 30 days leave (exc. Bank Holidays)
• Generous pension scheme, enhanced family leave
• Cycle to work scheme, interest-free season travel ticket loan
• Firmwide discretionary bonus scheme
• Paid day off for charitable endeavours
• Discount Voucher Scheme, Electric Car Scheme
• Workplace ISA, Medicash, Care concierge

Our successful growth story is down to our people. And we take the wellbeing of our people seriously offering a huge suite of initiatives to de-stress, engage and enthuse.

About you

You will be organised and professional and will be comfortable working with pace, always maintaining accuracy. You will understand the impact of providing first-class support to the business and be keen to demonstrate this. Flexible and adaptable, you’ll switch between competing priorities and demands with ease always keeping a cool head and a focused approach.

You will have experience of working in an office environment with a strong customer service focus. Previous front of house, reception, and office administration experience is preferred. Ideally, you will have been in a role that has included facilities along with Health and Safety duties.

You will have a strong understanding of excellent customer service and the ability to meet high standards of accuracy and attention to detail.

Candidates must have good IT skills with a sound knowledge of Word, Excel, Outlook and Teams. We use a range of in-house IT systems for desk booking, travel booking and expenses so the ability to learn and utilise new systems and processes is important.

You will be positive and confident in your approach and able to make an excellent first impression as a key point of contact for employees, clients and other visitors to the Bristol office.

Your career is important to us, and we will invest in you to allow you to develop and grow. If you are excited by the prospect of this role and where a career with Mewburn Ellis could take you, we’d love to hear from you. If you would like more information on the role and a detailed role description, please contact us on [e-mail].

To make an application please forward your CV to Victoria Moore at [e-mail].

We’re committed to equal opportunities and welcome a broad diversity of talent to apply.

We reserve the right to cease advertising should we receive a high number of applicants.

Your privacy

As part of our recruitment process, Mewburn Ellis collects and processes personal data relating to job applicants. Read our Job Applicant Privacy Policy for more details.

Note for agencies:

Mewburn Ellis works with a select number of agencies to support our recruitment. CVs will only be accepted from agencies who have been briefed specifically on this vacancy. We ask that you do not send speculative CVs or candidate details for this vacancy. We will reach out directly if we require additional support with this role.