Front of House

C&C Search; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

C&C Search is seeking a proactive Front of House & Community Coordinator to take ownership of a premium office building at London Bridge. You will be the face of the workspace, delivering welcoming, professional service to tenants and visitors and coordinating daily operations to maintain high presentation standards.

The role suits someone with hospitality or customer-service background who enjoys building relationships, organizing events, and solving problems.

Qualifications

• Previous customer-facing experience in a professional environment.
• Strong relationship-building and communication skills.
• A proactive and solutions-focused approach.
• Confidence working independently and taking ownership.
• Excellent organisational skills and attention to detail.
• Professional presentation and a positive attitude.
• The ability to balance hospitality, customer service and operational responsibilities.

Responsibilities

• Deliver an exceptional front of house and customer experience for tenants and visitors.
• Conduct daily building inspections to ensure presentation and operational standards are maintained.
• Manage shared spaces, communal facilities and refreshment areas.
• Coordinate with suppliers, contractors and service partners.
• Support building operations and facilities-related activities.
• Assist with health & safety procedures and compliance checks.
• Build strong relationships with occupiers and proactively resolve queries.
• Organise tenant engagement initiatives, networking events and community activities.

Skills

Customer service

Relationship building

Hospitality

Organisational skills

Job description

• Location: London Bridge (next to Borough Market)
• Hours: 8:30am-5:30pm

About the Company

Our client is a growing flexible workspace provider with a portfolio of premium office locations across London.

The Opportunity

An exciting opportunity has arisen for a Front of House & Community Coordinator to take ownership of a premium office building in the heart of London Bridge.

Acting as the face of the building, you will be responsible for delivering an outstanding tenant experience while ensuring the smooth day-to-day operation of the workspace.

This is a highly autonomous role, ideal for someone who enjoys building relationships, solving problems and creating a welcoming, professional environment.

You'll work closely with a variety of innovative and growing businesses, helping to foster a vibrant and engaged workplace community.

Key Responsibilities

• Deliver an exceptional front of house and customer experience for tenants and visitors
• Conduct daily building inspections to ensure presentation and operational standards are maintained
• Manage shared spaces, communal facilities and refreshment areas
• Coordinate with suppliers, contractors and service partners
• Support building operations and facilities-related activities
• Assist with health & safety procedures and compliance checks
• Build strong relationships with occupiers and proactively resolve queries
• Organise and support tenant engagement initiatives, networking events and community activities

About You

You may come from a front of house, hospitality, events, hotel, customer service or community-focused background and will be passionate about delivering exceptional service.

The ideal candidate will have:

• Previous customer-facing experience in a professional environment
• Strong relationship-building and communication skills
• A proactive and solutions-focused approach
• Confidence working independently and taking ownership
• Excellent organisational skills and attention to detail
• Professional presentation and a positive attitude
• The ability to balance hospitality, customer service and operational responsibilities

This is a fantastic opportunity for someone who enjoys creating exceptional customer experiences and wants to join a growing business with clear opportunities for future development.

Reference: 1373309

At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.