Front of House

Felsted Connect; Great Dunmow; Presencial; GBP 9200 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free life assurance

Parking

Pension scheme

Healthcare (BUPA)

Annual salary reviews

Gym and pool access

Coffee Shop subsidy

Felsted Connect discounts

Resumo da oferta

Felsted Connect is seeking a Front of House at Felsted School, North Essex. The post holder is the initial point of contact at the Senior School, welcoming parents and visitors and handling enquiries with a friendly, professional manner while providing administrative support.

The role is front‑of‑house, liaising with other departments and with parents on important matters. The successful candidate will have strong communication and ICT skills, a can‑do attitude, the ability to work on their own

Qualificações

• Must provide a friendly, professional welcome to parents and visitors.
• Demonstrate good communication and ICT skills with a can-do attitude.
• Able to work on your own initiative or as part of a team with attention to detail.

Responsabilidades

• Be front of house for all visitors, handling enquiries promptly and administratively.
• Liaise with different school departments and with parents on important matters.

Conhecimentos

Front of house

Customer service

Administrative skills

Communication skills

ICT skills

Teamwork

Calm under pressure

Descrição da oferta de emprego

The post holder is the initial point of contact at the Senior School and provides a friendly and professional welcome to parents and visitors, dealing efficiently and promptly with all enquiries and providing administrative support.

The main duties of the role are to be 'front of house' to all those who visit or contact the Senior School, providing an excellent first impression for every visitor or enquiry. The role also involves liaising with different departments within the School, and liaising with parents on important matters. It is essential that the successful person has good communication and ICT skills, a positive 'can do' attitude towards providing excellent customer service and working with young people, and the ability to remain calm under pressure. It is vital that you are able to work both under your own initiative and as part of a team, and have excellent attention to detail.

We have an opportunity for a suitably experienced individual with proven administrative skills to join our friendly team as Front of House.

Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1000 boys and girls aged three to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 400 staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities., Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a 'culture of vigilance' to safeguard and protect all in its care, and to all aspects of its 'Safeguarding (Child Protection and Staff Behaviour)Policy'. Please note, it is an offence to apply for this position if barred from engaging in regulated activity relevant to children. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.

£15.07 per hour (£13.44 per hour plus £1.63 per hour holiday pay) Permanent | Full-Time or Part-Time | Term-Time plus 2 weeks (36 weeks per year), This role is a permanent position working during term-time plus 2 weeks (36 weeks per year). The role is offered on either a full-time or part-time basis:

Full-time

The full time position is 40 hours per week, Monday to Friday from 8.00am to 5.00pm, and Saturdays from 9:00am to 12:00pm (approx. 24 Saturdays per year, subject to the School calendar set annually). The salary for the full-time position is £22,774.06 per annum (including £2,452.78 holiday pay).

Part-time (job share)

There is the possibility of a job share arrangement, working Monday and Tuesday from 8.00am to 5.00pm and alternate Saturdays from 9:00am to 12:00pm (approx. 12 Saturdays per year, subject to the School calendar set annually). The salary for the part-time position is £9,218.07 (including £992.79 holiday pay).

Please note that these are the only days available for the job-share arrangement at this time.

Further information can be found in the job description.

Benefits include

• free life assurance, parking


• contributory pension scheme (matched at 4%)


• membership availability to the School's healthcare scheme (via BUPA)


• annual salary reviews


• free use of the Felsted Gym and pool facilities


• subsidised on-site Coffee Shop


• and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers.

More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.