front desk supervisor

www.canadainternational.gc.ca - Jobboard; Street; On-site; Full time

Job summary

A leading hotel group is seeking a motivated and detail-oriented Front Desk Supervisor for their property in England. The role involves managing front desk operations, training staff, and ensuring a high standard of customer service. The successful candidate will coordinate with different departments, address customer concerns, and contribute to marketing initiatives. Candidates should have a relevant diploma and experience in hospitality.

Qualifications

• Diploma or certificate from a relevant educational program is required.
• Excellent communication and client service skills are crucial.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Co-ordinate activities with other departments and assist guests.
• Address complaints, recruit staff, and implement marketing plans.
• Perform front desk duties and oversee maintenance activities.

Skills

Client focus

Excellent oral communication

Flexibility

Initiative

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Office

Job description

Posted onJune 13, 2025 by a licensed third-party for Employer details Travelodge

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Job details

front desk supervisor

Posted onJune 13, 2025 by a licensed third-party for Employer details Travelodge

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Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Hotel, motel, resort. Tasks: Co-ordinate activities with other work units or departments. Assist clients/guests with special needs. Address customers' complaints or concerns. Recruit and hire staff. Prepare marketing plans. Perform front desk duties. Negotiate with clients for the use of facilities. Implement marketing activities. Establish work schedules. Enforce policies and procedures. Develop and implement policies and procedures for daily operations. Conduct training sessions. Conduct performance reviews. Arrange for and oversee maintenance activities. Organize and maintain inventory. MS Office. Supervision: 5-10 people. Computer and technology knowledge: MS Outlook. MS Excel. MS PowerPoint. MS Windows. MS Word. Google Drive. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Overtime required. Standing for extended periods. Work under pressure. Combination of sitting, standing, walking. Personal suitability: Client focus. Excellent oral communication. Flexibility. Initiative. Team player. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 7 months to less than 1 year. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities.

• Location 67 13th Street E Prince Albert , SK S6V 1C7
• Workplace information On site
• Salary $ 22.00 HOUR hourly / 30 to 40 hours per week
• Terms of employment Term or contract Full time
• Shift, Overtime, To be determined
• Starts as soon as possible
• vacancies 1 vacancy
• Source Job Bank #3330752

• 67 13th Street EPrince Albert, SKS6V 1C7

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Assist clients/guests with special needs
• Address customers' complaints or concerns
• Recruit and hire staff
• Prepare marketing plans
• Perform front desk duties
• Negotiate with clients for the use of facilities
• Implement marketing activities
• Establish work schedules
• Enforce policies and procedures
• Develop and implement policies and procedures for daily operations
• Conduct training sessions
• Conduct performance reviews
• Arrange for and oversee maintenance activities
• Organize and maintain inventory
• MS Office

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Outlook
• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• Google Drive

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Overtime required
• Standing for extended periods
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Initiative
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-07-13

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Travelodge

• Accommodation and food services
• 2job postings advertised
• Medium-sized business(between 5 and 100 employees)

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.

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