Front Desk Supervisor

Gondola; Hull and East Yorkshire; Remote; GBP 22,000 - 32,000; Full time

Job summary

Real Salt Lake is seeking a Front Desk Staff Supervisor to support the Zions Bank Training Academy on-site in Hull, United Kingdom. The role focuses on welcoming guests, managing front desk operations, and ensuring safety and program integrity in a high-traffic sports facility.

The ideal candidate has 1–2 years in retail or guest-facing leadership, strong communication skills, and the ability to work evenings and weekends.

Qualifications

• Minimum 1-2 years retail sales and management experience.
• Excellent communication skills, both written and verbal.
• Must be able to pass a background check.
• Must be able to work evenings and weekends to accommodate the teams’ schedules.

Responsibilities

• Greet and welcome guests to the Zions Bank Training Academy.
• Provide excellent Customer Service by registering patrons for programs, answering questions and complaints, verifying the fields schedules, and working with their manager to maintain the organization and safety of fields.
• Operate the cash register.
• Supervise the facility to ensure safety and compliance with Training Academy policies.
• Supervise, assist, and help train the front desk staff when needed.
• Open building at the beginning of public hour.

Skills

Cash handling

Customer service

Communication

Team leadership

Education

High school diploma

Job description

# Front Desk Supervisor## Real Salt Lake•### @realsaltlakeofficialPosted on 9/24/2026•Full-time## Job DescriptionUtah Royals FC, Real Salt Lake, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, growth, and a high-performance culture. If you’re passionate about sport and motivated to grow your career in a purpose-driven organization, we invite you to join us.Real Salt Lake is currently seeking a Front Desk Staff Supervisor. These at-will part-time positions are the day-to-day support staff for the Zions Bank Training Center. Qualified candidates will be assisting with operational support of the facility while providing excellent customer service.**RESPONSIBILITIES INCLUDE:*** Greet and welcome guests to the Zions Bank Training Academy.* Provide excellent Customer Service by registering patrons for programs, answering questions and complaints, verifying the fields schedules, and working with their manager to maintain the organization and safety of fields.* Operate the cash register.* Supervise the facility to ensure safety and compliance with Training Academy policies.* Supervise, assist, and help train the front desk staff when needed.* Open building at the beginning of public hour.* Other duties as assigned.**MINIMUM QUALIFICATIONS:*** Minimum 1-2 years retail sales and management experience.* Must have the capability of handling cash POS operations daily and for special events.* Must be able to pass a background check.* Excellent communication skills, both written and verbal.* Must be able to work evenings and weekends to accommodate the teams’ schedules.* Must be able to posse excellent verbal and written communication skills.* Must be able to work well with others.**PREFERRED QUALIFICATIONS:*** High school diploma**PHYSICAL DEMANDS AND WORK ENVIRONMENT:**The job requires regularly lifting/pushing up to 25 pounds and occasionally lifting/pushing more than 50 pounds or exerting heavy force in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing etc.\\_Real Salt Lake provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. \\_\\_We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. \\_\\_Note: The need may arise to revise, supplement, or rescind portions of this job description, and Real Salt Lake reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description. \\_LocationOn-siteHull, United Kingdom