Front Desk Receptionist

Doyle Collection; Westbury; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Free meals on duty

Hotel room discounts

Dining discount

Great location

In-house training

Rewards programme

Cycle to Work

Staff parties

Team get-togethers

Career development

Bonus opportunities

Job summary

The Westbury, Dublin, part of The Doyle Collection, seeks an energetic Front Desk Receptionist to join the Front Office Team. You will warmly welcome guests, provide information, and coordinate requests to ensure an outstanding guest experience in a luxury setting.

Experience in a similar role is preferred; you will work as part of a collaborative team delivering high standards, with training and development opportunities and access to employee perks across the group.

Job description

We are looking for an energetic and passionate Front Desk Receptionist to join the Front Office Team at The Westbury, an award-winning Luxury 5-Star Hotel in the heart of Dublin. As a Front Desk Receptionist, you will be the friendly face our guests see when they first arrive at our hotel. Providing a warm welcome and anticipating guests needs will come as second nature to you, as will be your impressive multi-tasking skills. You will serve as a key point of contact for our guests and visitors and be responsible for providing information and guidance services for a wide variety of enquiries. You will provide an outstanding guest experience, ensuring that the highest levels of standards are delivered at all times. You will also respond to guest requests in a prompt manner and assist in the efficiency and smooth running of the Front Office department. As a Front Desk Receptionist you will be an excellent team player and you will have pride and attention to detail in your work. Ideally, you will have experience within a similar role & within a similar environment, although this is not essential.

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin's social and cultural riches. From the moment guests ascend the hotel's central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites- showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.