Front Desk Concierge – Patient Experience & Registration

adventhealth

Windermere

On-site

GBP 15,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth seeks a patient services assistant to join our Windermere-based team. You will handle front-desk tasks, answer calls, register patients, verify insurance, and assist with documentation. The role supports multiple clinics in the Windermere area and surrounding communities.

The ideal candidate has 3+ years in customer service, strong communication skills, and comfort with computer systems. This on-site position offers full-time hours and opportunities for career development and

Qualifications

3+ customer service experience required.
Must be able to operate a computer, copier, fax, and scanner.
Experience in hospital or hospitality environment preferred.

Responsibilities

Answer telephones and respond to patient questions to ensure prompt, accurate resolution.
Assist with patient registration, verify insurance eligibility and collect upfront payments.
Prepare and file medical records and support performance improvement initiatives.