Front Desk & Admin Support – Probation Service

Ministry of Justice; Watford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A government agency in Watford is seeking an Administrative Officer to support the Probation Service. This role involves greeting clients, managing logistics, and providing essential administrative services while ensuring health and safety compliance. The ideal candidate should have strong ICT skills in Microsoft Office, excellent communication abilities, and preferably experience in the criminal justice field.

Qualifications

• Proven proficiency in ICT skills across the full range of Microsoft Office applications.
• Must have excellent verbal and written communication skills.
• Experience in the criminal justice field is desirable.

Responsibilities

• First point of contact for Probation Service, handling reception duties.
• Deal with logistics, including managing mail and office supplies.
• Assist in maintaining health and safety and security for the building.

Skills

Proven proficiency in ICT skills across Microsoft Office

Excellent verbal and written communication skills

Customer-relations experience

Experience in high-pressure/stressful environments

Education

GCSE A-C Grade in Maths and English

IT qualification equivalent such as ECDL/CLAIT

Job description

A government agency in Watford is seeking an Administrative Officer to support the Probation Service. This role involves greeting clients, managing logistics, and providing essential administrative services while ensuring health and safety compliance. The ideal candidate should have strong ICT skills in Microsoft Office, excellent communication abilities, and preferably experience in the criminal justice field.