Front Desk & Admin Support — Caring Home

Athena Care Homes (UK) Ltd; King's Lynn; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Fully comprehensive induction

Competitive salary + bank holiday enhh

28 days holiday per year

Blue Light Card access

Refer a friend scheme

Job summary

Athena Care Homes is seeking a Receptionist for Amberley Hall Care Home in King's Lynn. You will be the first point of contact for enquiries, handling face-to-face and telephone interactions while presenting a friendly, professional image of the home.

The role involves supporting with administrative tasks, managing post for residents, and participating in a rota-based 15-hour week schedule. Training and a competitive salary apply, with benefits as listed.

Qualifications

• Experience in a receptionist role is essential.
• Care home experience is advantageous.
• Excellent written, verbal and non-verbal communication skills.
• Proficient with Microsoft Office applications (Word, Outlook, Excel, PowerPoint).

Responsibilities

• Answer incoming telephone calls in a timely, professional manner.
• Assist with administrative tasks including emails, copying, faxing and taking notes.
• Ensure residents receive their post and prepare outgoing post daily.
• Perform additional duties as assigned by the Home Admin Manager.

Skills

Receptionist experience

Care home experience (advantage)

Communication skills

MS Office proficiency

Job description

Athena Care Homes is seeking a Receptionist for Amberley Hall Care Home in King's Lynn. You will be the first point of contact for enquiries, handling face-to-face and telephone interactions while presenting a friendly, professional image of the home.

The role involves supporting with administrative tasks, managing post for residents, and participating in a rota-based 15-hour week schedule. Training and a competitive salary apply, with benefits as listed.