FRIGHT NIGHTS Event Host

Merlin Entertainments Group; Chertsey; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company is seeking Fright Nights Event Hosts at Thorpe Park, focusing on delivering outstanding guest experiences. The role accommodates full-time and part-time hours, executing tasks across various attractions while ensuring safety and enjoyment for guests. Join a vibrant team with an emphasis on energy and enthusiasm for quality service.

Benefits

Merlin Magic Pass: 20 free tickets for attractions

25% discount in shops and restaurants

40% discount online off LEGO

Free bus from Staines station

Fortnightly pay

Free staff parking

Ongoing training & development

Access to national & local employee discounts

Qualifications

• Friendly, outgoing personality.
• Energetic and enthusiastic.
• Able to work in a team and independently.

Responsibilities

• Batching guests and recording hourly throughputs.
• Ensuring a safe and tidy working environment.
• Delivering engaging experiences and interactions to guests.

Skills

Communication

Customer service skills

Teamwork

Engagement

Job description

What you'll bring to the team

Fright Nights Event Host

Location:Thorpe Park,

Hours:Full time, part time, weekends & holidays

Contract Type:Seasonal, until November 2025

To achieve a smooth operation of our Fright Nights Event Offering while delivering great experiences to our guests and assisting with optimising the operational throughputs for our attractions and scare zones.

Responsibilities:

• Batching of guests when working on a range of our Fright Night Attractions and offerings • Recording hourly throughputs
• Delivering great experiences and interactions to guests across the resort
• Following trained out systems and procedures to ensure a safe working environment for both staff and guests
• Ensuring all workplaces are tidy and presentable at all times, taking on ad hoc cleaning duties when required
• Gaining a strong knowledge of our offerings to assist with any guest queries or questions
• Ensuring all levels of communication are professional and are in line with training and brand guidelines
• Assisting with overall performance and running of the attractions
• Taking instruction from Senior Event Host regarding the operation
• Be a positive, engaging and approachable person who thrives off working in a fastpaced environment

Qualifications & Experience

We are looking for friendly, outgoing, and engaging Event Hosts to help deliver a smooth operation for our Fright Night 2025 offerings, putting the guest experience at the forefront of the role.

• Be able to work in a team and alone.
• Good communicator.
• Customer service skills.
• Previous experience is not a necessity, but any operational and entertainments experience would be helpful.
• Energetic and enthusiastic.
• Passionate about delivering quality service to our guests.

Benefits

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants
• 40% discount online off LEGO, and much more!
• Free bus from Staines station for all employees
• Fortnightly pay
• Free staff parking
• Ongoing training & development to have alonger-termcareer in Merlin
• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email [e-mail] one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £8.00/Hr.-GBP £12.21/Hr.