French-Speaking Client Success & Projects Associate

GLG; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

GLG is seeking French Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates drive GLG's Insight Network by delivering tailored support and owning the project lifecycle from scoping to delivery, speaking with clients and experts, and growing their professional capabilities through coaching.

Qualifications

• Bachelor's degree or higher (required).
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
• Willingness to work flexible and extended hours based on client needs and expectations.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish – scoping a project, recruiting the right expert(s), and delivering high-quality outcomes.
• Collaborating with colleagues, your manager, and internal stakeholders to maximize GLG’s commercial outcomes and ensure retention of accounts.
• Upholding GLG’s compliance framework and embracing our company values.

Skills

Client service

Communication

Project management

Critical thinking

Team orientation

Education

Bachelor's degree or higher

Job description

GLG is seeking French Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates drive GLG's Insight Network by delivering tailored support and owning the project lifecycle from scoping to delivery, speaking with clients and experts, and growing their professional capabilities through coaching.