Freelance- Retail Media Account Director

Sphere Digital Recruitment; Greater London; Hybrid; GBP 129,000 - 166,000; Part time

Job summary

Sphere Digital Recruitment is seeking an experienced ECommerce Account Director to own campaigns across major consumer brands on a 3-month contract in London. You will lead strategy, activation and performance across Criteo, CitrusAd and Amazon Ads, guiding senior client relationships and driving measurable growth.

The role requires hands-on activation experience, agency background, and a strong understanding of retail media dynamics to deliver impactful online sales outcomes.

Qualifications

• Proven experience at Account Director or Associate Director level within eCommerce, commerce media or retail media.
• Strong agency-side experience managing retail media campaigns for consumer or FMCG brands.
• Experience with Criteo and/or CitrusAd is essential, ideally with hands-on activation across both platforms.
• Strong understanding of Amazon Ads, including sponsored advertising and ideally Amazon DSP.
• Experience planning, buying and optimising eCommerce media campaigns.
• Confident managing senior client relationships and communicating campaign performance.
• Commercially minded, analytical and comfortable working in a fast-paced agency environment.
• Able to hit the ground running and take ownership of activity with minimal onboarding.

Responsibilities

• Lead the planning, delivery and optimisation of eCommerce and retail media campaigns across multiple clients.
• Oversee activity across platforms including Criteo, CitrusAd and Amazon Ads.
• Act as a senior point of contact for clients, managing relationships and providing strategic recommendations.
• Develop retail media strategies focused on driving online sales, conversion and measurable commercial growth.
• Work closely with activation teams to ensure campaigns are delivered effectively and performance targets are achieved.
• Analyse campaign performance, identify optimisation opportunities and present actionable insights to clients.
• Manage budgets, forecasts and campaign reporting across retail media channels.
• Collaborate with internal teams and external partners to deliver integrated eCommerce media plans.

Skills

Client leadership

Campaign activation

Performance analysis

Budget management

Strategic recommendations

Tools

Criteo

CitrusAd

Amazon Ads

Job description

eCommerce Account Director – Retail Media

Location: London | Hybrid

Contract: 3 months

Start Date: ASAP / November 2026

We're working with a leading global media agency looking for an experienced eCommerce Account Director to join their team on an initial 3-month contract.

This is a fantastic opportunity for someone with a strong background in eCommerce and retail media to take ownership of campaigns across major consumer brands, working with leading retail media platforms including Criteo, CitrusAd and Amazon Ads.

The ideal candidate will come from an agency or specialist commerce media background, combining strategic client leadership with a strong understanding of hands‑on campaign activation, optimisation and performance.

The Role

• Lead the planning, delivery and optimisation of eCommerce and retail media campaigns across multiple clients.
• Oversee activity across platforms including Criteo, CitrusAd and Amazon Ads.
• Act as a senior point of contact for clients, managing relationships and providing strategic recommendations.
• Develop retail media strategies focused on driving online sales, conversion and measurable commercial growth.
• Work closely with activation teams to ensure campaigns are delivered effectively and performance targets are achieved.
• Analyse campaign performance, identify optimisation opportunities and present actionable insights to clients.
• Manage budgets, forecasts and campaign reporting across retail media channels.
• Collaborate with internal teams and external partners to deliver integrated eCommerce media plans.

What We're Looking For

• Proven experience at Account Director or Associate Director level within eCommerce, commerce media or retail media.
• Strong agency-side experience managing retail media campaigns for consumer or FMCG brands.
• Experience with Criteo and/or CitrusAd is essential, ideally with hands‑on activation experience across both platforms.
• Strong understanding of Amazon Ads, including sponsored advertising and ideally Amazon DSP.
• Experience planning, buying and optimising eCommerce media campaigns.
• Confident managing senior client relationships and communicating campaign performance.
• Commercially minded, analytical and comfortable working in a fast-paced agency environment.
• Able to hit the ground running and take ownership of activity with minimal onboarding.