Free People Stylist - Floral Street, London (8hr temp)

Free People; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Stylist to create a unique customer experience at their vibrant London location. This role involves building genuine relationships with customers, ensuring exceptional service, and maintaining store operations. Ideal candidates will thrive in a fast-paced environment and embrace individuality and diversity. With a commitment to employee well-being and development, this company offers a supportive atmosphere where your contributions will shine. If you're enthusiastic about fashion and customer engagement, this opportunity is perfect for you.

Benefits

Employee Assistance Program

Discount off external gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

‘Life Leave’ for special events

Qualifications

• Energy and happiness that is contagious to your friends and family.
• Ability to thrive in a fast-paced, rapidly evolving environment.

Responsibilities

• Build genuine relationships with customers to exceed service expectations.
• Maintain store merchandising and operational standards.

Skills

Customer Service

Communication Skills

Team Player

Flexibility

Job description

Free People Stylist - Floral Street, London (8hr temp)

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Free People Stylist - Floral Street, London (8hr temp)

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Retail Recruitment Manager at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom

Role Summary

To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

What You'll Be Doing

• Exceed the customer’s service expectations by meeting the following responsibilities:
• Build genuine relationships with customers.
• Greet all customers upon entering the store.
• Offer to hold items for the customer at the cash wrap or in the fitting room.
• Determine the customer’s needs and offer suggestions and alternatives.
• Utilize all customer care resources.
• Offer to locate out of stock product from direct or from another store.
• Assist in maintaining store merchandising and operational standards.
• Uphold all company policy and procedures.
• Maintain a high level of awareness and concern for Loss Prevention.
• Facilitate the zones of the floor based on business needs.
  
  

Also May Include

• Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
• Comment on items purchased.
• Inquire if their purchase is a gift that will need to be wrapped.
• Request the customer’s zip code or email address.
• Ring transactions efficiently – issue a receipt.
• Compare signatures on back of card and on the POS Screen.
• Demonstrate knowledge of return policy.
• Practice proper phone etiquette.
• Perform all register functions.
• Train new stylists on Register University.
• Maintain cash wrap organization, cleanliness and restock.
  
  

What You'll Need

• Energy and happiness that is contagious to your friends, family, and everyone around you
• Builds relationships naturally, embraces individuality and diversity
• Exhibits clear verbal communication skills
• Ability to thrive in a fast paced, rapidly evolving environment
• Heart and soul for the FP brand
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
• Eagerness to learn and grow within the organization
  
  

The Perks

Work Life Balance

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
  
  

Wellbeing

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees
  
  

Employee Discounts

• Up to 40% employee discount at all URBN Brands
  
  

Travel

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees
  
  

Continued Development

• We offer structured support within the business alongside continued learning and development
  
  

#FreePeople

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Temporary

Job function

• Job function

  General Business, Other, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

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