Fraud Strategy Manager

JSS Search; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading challenger bank is seeking a Fraud Strategy Manager to proactively manage fraud risks while supporting business growth. The role involves developing the fraud strategy, collaborating with teams, and enhancing fraud detection systems. Ideal candidates will have substantial experience in fraud management and a data-driven mindset.

Qualifications

• 5+ years of experience in fraud strategy, analytics, or risk management.
• Strong understanding of fraud risks in retail banking.

Responsibilities

• Own and drive the fraud risk strategy within the first line of defence.
• Collaborate with internal teams to implement fraud controls.

Skills

Analytical

Problem Solving

Communication

Job description

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Base pay range

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A well-established challenger bank that’s continuing to make waves in the digital banking space, known for their customer-centric approach, innovation, and agility are now looking to hire a Fraud Strategy Manager to join their growing team. This role will sit firmly in the first line of defence, playing a key part in proactively managing fraud risks while supporting business growth.

The Role

This is a high-visibility, strategic position where you'll be responsible for developing and delivering the fraud strategy across the bank’s product suite. Sitting in the first line of defence, you'll work closely with operational teams, data scientists, and product stakeholders to prevent and respond to fraud threats in real time—all while protecting the customer experience.

Key Responsibilities of the role

• Own and drive the fraud risk strategy within the first line of defence
• Monitor fraud performance and trends, developing tactical and strategic responses
• Collaborate with key internal teams to implement and optimise fraud controls across the customer lifecycle
• Enhance fraud detection systems and real-time decisioning tools
• Lead the development and tuning of fraud rules in alignment with business objectives
• Respond to fraud events and support front-line operations in handling incidents
• Maintain awareness of external fraud threats, regulatory expectations, and industry best practices

To Succeed in the role

• 5+ years of experience in fraud strategy, fraud analytics, or fraud risk management
• Strong understanding of fraud risks in a retail banking environment
• Proven track record of working in the first line of defence, close to operations and product delivery
• Deep knowledge of fraud typologies (e.g., APP fraud, card fraud, mule activity) and detection methods
• Data-driven mindset with strong analytical and problem-solving skills
• Excellent stakeholder and communication skills

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Banking

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