Fraud Strategy Director: Lead End-to-End Risk & Detection

Next Frontier Capital; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

JPMorganChase in the UK seeks a Fraud Strategy Director to lead end‑to‑end fraud detection and risk management for Chase UK card and payments. You will drive the fraud strategy across product, operations and technology, delivering actionable analytics and rapid responses to emerging risks.

The role requires strategic thinking, hands‑on execution, and senior leadership experience within financial services, with a focus on fraud governance and policy development.

Qualifications

• Bachelor’s degree or equivalent; Master’s degree preferred.
• Tenured in the financial services industry with knowledge of payment systems and experience in an enterprise‑wide, cross‑functional leadership role.
• Expert experience in fraud strategy and rule writing.
• Deep knowledge of reporting and query tools.
• Experience leading teams or projects that span product, fraud operations, and technology.
• Demonstrated strategic thinking and ability to translate strategy into hands‑on deliverables.

Responsibilities

• Lead fraud strategy across the full lifecycle from prevention to recovery.
• Collaborate with product, fraud operations, technology, and other teams to align fraud strategy with business objectives and operational needs.
• Assess trends impacting payments and provide real-time recommendations to mitigate risks.
• Define and create analytical models to assess fraud activities within and across systems.
• Serve as the Bank’s knowledge expert on fraud and contribute to the development of the Bank’s fraud strategy.
• Oversees analysis and modeling to identify patterns of fraudulent transactions and prevent misuse of payment systems, including ATM, debit, credit cards, wires, and new payment types.
• Creates, tests, and implements rule criteria in fraud detection systems, balancing fraud prevention with client experience.
• Analyzes loss data and recommend or implement loss prevention strategies. Evaluates fraud cases and losses to identify trends and areas for improvement.
• Participates in the development of fraud policies and risk management activities, supporting business units across the Bank.
• Develops and produce executive key performance metrics and reports for senior management and enterprise risk.
• Delivers hands‑on analysis, reporting, and implementation of fraud controls and solutions.

Skills

Fraud strategy

Rule writing

Cross-functional leadership

Strategic thinking

Data analysis

Education

Bachelor's degree

Master's degree preferred

Tools

Reporting tools

SQL/databases

Data warehouse

Job description

JPMorganChase in the UK seeks a Fraud Strategy Director to lead end‑to‑end fraud detection and risk management for Chase UK card and payments. You will drive the fraud strategy across product, operations and technology, delivering actionable analytics and rapid responses to emerging risks.

The role requires strategic thinking, hands‑on execution, and senior leadership experience within financial services, with a focus on fraud governance and policy development.