Fraud Strategy Director

JPMorganChase; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

JPMorganChase is seeking a Fraud Strategy Director to lead enterprise-wide fraud-stategy initiatives, spanning prevention, detection, investigation and recovery. You will partner with product, operations and technology to align fraud governance with business goals and swiftly respond to emerging threats.

You will develop analytical models, implement detection rules, and produce executive metrics to inform senior leadership with clear risk-based recommendations.

Qualifications

• Bachelor’s degree or equivalent experience; master’s preferred.
• Ten years in financial services with knowledge of payment systems and cross-functional leadership.
• Expert experience in fraud strategy and rule writing.
• Deep knowledge of reporting and query tools.
• Experience leading cross-functional teams spanning product, fraud operations and technology.
• Demonstrated strategic thinking and ability to translate strategy into hands-on deliverables.

Responsibilities

• Acts as the senior leader for fraud strategy across the full lifecycle: prevention, detection, investigation and recovery.
• Collaborates with product, fraud ops, tech and others to align fraud strategy with business needs.
• Assesses trends in payments/card fraud and provides real-time risk mitigation recommendations.
• Defines and creates analytical models to assess fraud across systems.
• Serves as the bank's fraud knowledge expert and contributes to strategy development.
• Oversees analysis to identify fraud patterns and prevent misuse across payment types (ATM, cards, wires, new methods).
• Creates, tests and implements fraud-detection rules balancing prevention with customer experience.
• Analyzes loss data to recommend prevention strategies; evaluates cases to identify trends.
• Participates in fraud policy development and risk management across business units.
• Develops and produces executive metrics and reports for senior management and risk teams.
• Delivers hands-on analysis, reporting and implementation of fraud controls.

Skills

fraud strategy

rule writing

team leadership

reporting tools

data analysis

exec communication

data warehousing

problem solving

Education

Bachelor’s degree

Master’s degree

Tools

SQL

Job description

Job Description

Join us as a Fraud Strategy Director and make a meaningful impact by protecting our clients and the Bank from fraudulent activities. You'll drive innovation and collaboration across teams, shaping the future of fraud prevention. Your expertise will empower us to respond rapidly to emerging risks and deliver measurable results. We value your strategic thinking and hands‑on approach. Discover a role where your leadership and insights truly matter.

Job Responsibilities

• Acts as the senior leader to the fraud strategy and execution across the full fraud lifecycle, from prevention to detection, investigation and recovery.
• Collaborates with product, fraud operations, technology and other teams to align fraud strategy with business objectives and operational needs.
• Assesses trends impacting payments/card fraud and provides real‑time recommendations to mitigate risks.
• Defines and creates analytical models to assess fraud activities within and across systems.
• Serves as the Bank’s knowledge expert on fraud and contributes to the development of the Bank’s fraud strategy.
• Oversees analysis and modeling to identify patterns of fraudulent transactions and prevent misuse of payment systems, including ATM, debit, credit cards, wires and new payment types.
• Creates, tests and implements rule criteria in fraud detection systems, balancing fraud prevention with client experience.
• Analyzes loss data and recommends or implements loss prevention strategies. Evaluates fraud cases and losses to identify trends and areas for improvement.
• Participates in the development of fraud policies and risk management activities, supporting business units across the Bank.
• Develops and produces executive key performance metrics and reports for senior management and enterprise risk.
• Delivers hands‑on analysis, reporting and implementation of fraud controls and solutions.

Required Qualifications, Skills and Experience

• Bachelor’s degree or equivalent experience. Master’s degree preferred.
• Tenured in the financial services industry with knowledge of payment systems and experience in an enterprise‑wide, cross‑functional leadership role.
• Expert experience in fraud strategy and rule writing.
• Deep knowledge of reporting and query tools.
• Experience leading teams or projects that span product, fraud operations and technology.
• Demonstrated strategic thinking and ability to translate strategy into hands‑on deliverables.

Preferred Qualifications, Skills and Experience

• Experience creating and maintaining mathematical models.
• Communication skills for interaction with senior executives, staff and cross‑functional teams.
• Judgment within defined procedures and practices.
• Knowledge of risk principles and procedures.
• Ability to synthesize data into concise presentations.
• Experience with database and data warehouse environments.
• Ability to interact with all levels of Bank personnel and customers.
• Ability to work in a deadline‑oriented environment and handle multiple tasks.

We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.