Fraud & Risk Manager

ZipRecruiter; Leeds; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An established industry player in financial services is on the lookout for a proactive Fraud and Risk Manager. This exciting role involves overseeing the merchant portfolio, building strong relationships with stakeholders, and leading a dedicated risk team. The successful candidate will utilize their analytical skills to monitor account performance and ensure compliance with industry regulations. With a hybrid work model, this position offers the perfect blend of flexibility and responsibility, making it an excellent opportunity for those looking to make a significant impact in a growing enterprise within the payments sector.

Benefits

Company Pension

Birthday Off

Bike to Work Scheme

Flexible Work Arrangement

Qualifications

• Proven experience in risk management or fraud prevention.
• Strong leadership skills with a focus on team collaboration.

Responsibilities

• Oversee and manage the merchant portfolio effectively.
• Build relationships with stakeholders and ensure compliance.
• Lead the risk team and collaborate with other departments.

Skills

Interpersonal Communication

Analytical Skills

Problem-Solving

Organizational Skills

Time Management

Multitasking

Job description

Job Description

Fraud and Risk Manager

Hybrid work

£35k - £45k per annum + bonus

Permanent, Full-Time - Monday to Friday, 3 days at Home, 2 days in Office in LEEDS

Benefits

• Company pension
• Split work from home / office (2 days in office)
• Birthday off
• Bike to Work Scheme + Other benefits

A leading player in financial services and card payments, dedicated to providing cutting-edge processing solutions tailored to a diverse range of merchants across various sectors.

With a focus on fostering long-lasting relationships, we go beyond being just a service provider. We pride ourselves in working collaboratively with our merchants to streamline payment processes, enhance their customer experiences, and help drive sustainable growth for their business. Our team of dedicated professionals is driven to ensure that our merchants benefit from the best solutions available.

Job Overview:

We are seeking a proactive and experienced Fraud and Risk Manager. The successful individual will play a key role in managing the risk team, merchants, and bank relationships. The responsibilities will include monitoring and reviewing our portfolio of merchant accounts, building strong relationships across various partners, decision making, and ensuring compliance.

The candidate should be capable of analyzing account performance, identifying areas for improvement, and implementing necessary changes. The role will also involve reporting and cross-department collaboration. We will provide ongoing training and support, but look for this individual to take the lead and develop the program as we expand our business. This is an excellent opportunity for someone with team leadership or management experience to make a significant impact in a growing enterprise within the payments sector.

Responsibilities will include:

• Overseeing and managing the merchant portfolio.
• Building and maintaining relationships with stakeholders.
• Managing collaboration with merchants and acquiring banks.
• Leading the Risk team while coordinating with other teams for effective communication and problem resolution.
• Meeting with acquiring banks and merchants for business and due diligence.
• Data analysis and development of data aggregation programs.
• Maintaining accurate and current account documentation.
• Ensuring merchant compliance with industry regulations and best practices.

Skills required for this role:

• Professional interpersonal and written communication skills.
• Strong analytical and problem-solving abilities, including identifying opportunities and issues.
• Ability to travel and drive as needed.
• Excellent organizational, time-management, and multitasking skills.