Fraud Prevention & Victim Safeguarding Lead

Durham City Safety Group; Chester-le-Street; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Durham City Safety Group is seeking a proactive role within the Economic Crime Team to coordinate fraud Protect activity, enhances prevention and safeguarding, and supports collaboration with banks and local authorities. You will engage with high-risk victims, assess risk, and deliver targeted safeguarding plans.

The role involves leading on community-facing fraud awareness initiatives, liaising with internal teams and external agencies, and maintaining up-to-date knowledge of fraud regulations

Qualifications

• City & Guilds III/A Levels (Min 2) / BTEC or approved equivalent
• At least 3 years administrative experience
• At least 1 year's professional experience within Fraud related working (Report Fraud/Collaboration Portal)

Responsibilities

• Provide a dedicated, consistent fraud response focusing on prevention, safeguarding, and victim engagement.
• Safeguard vulnerable and repeat fraud victims with risk assessments and tailored support.
• Identify and manage repeat victims by analysing data and delivering target-hardening interventions.
• Coordinate local partnerships, acting as a single contact point for banks, Trading Standards, local authorities, and third-sector groups.
• Support Fraud Protect Champions network to ensure a consistent approach.
• Develop and deliver fraud awareness activities across communities and financial institutions.
• Inform prevention work with local threat and vulnerability, and provide intelligence for proactive disruption.
• Provide guidance to officers and staff, supporting training and CPD within ECU and wider organisation.
• Maintain specialist knowledge of fraud legislation, national strategies, and digital asset regulation.
• With regional protect coordinator, develop force-level problem solving and target hardening as SPOC for fraud Protect activity.

Skills

Administrative experience

Fraud awareness

Victim support

Education

City & Guilds III/A Levels / BTEC

Job description

Durham City Safety Group is seeking a proactive role within the Economic Crime Team to coordinate fraud Protect activity, enhances prevention and safeguarding, and supports collaboration with banks and local authorities. You will engage with high-risk victims, assess risk, and deliver targeted safeguarding plans.

The role involves leading on community-facing fraud awareness initiatives, liaising with internal teams and external agencies, and maintaining up-to-date knowledge of fraud regulations