Fraud Officer - Southern

Government Recruitment Service; Truro; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

The Government Recruitment Service is seeking a Fraud Officer for the Southern region in Truro. You will conduct interviews, review evidence, and take corrective action on benefit awards as part of counter fraud efforts.

This permanent, full-time role in the CFCD involves working to reduce fraud and debt, collaborating with partners, maintaining records, and traveling occasionally. The scheme Disability Confident is highlighted; the salary ranges from £32,700 to £35,032 per year.

Responsibilities

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
• Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.

Job description

Fraud Officer - Southern

Company: Government Recruitment Service

Salary: £32,700 to £35,032 a year

Hours: Full-time

Location: Truro

Job type: Permanent

Posting date: 4 Nov 2026

Closing date: 17 Nov 2026

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.

As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

As a Fraud Officer, you will:

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
• Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.

Due to the nature of this role, it will require occasional travel and overnight stays.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.