Fraud Officer - Southern

Government Recruitment Service; Swindon; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting for a Fraud Officer in Swindon to join the Counter Fraud, Compliance and Debt Directorate. The role focuses on tackling fraud within the benefits system, conducting interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

The successful candidate will work to protect the public purse, learn, progress, and maintain a healthy work-life balance while making a real impact in a

Responsibilities

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
• Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.

Job description

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.

As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

Fraud Officer - Southern

Company: Government Recruitment Service Salary: £32,700 to £35,032 a year Hours: Full-time Location: Swindon Job type: Permanent Posting date: 4 Nov 2026 Closing date: 17 Nov 2026

Summary

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.

As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
• Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.

Due to the nature of this role, it will require occasional travel and overnight stays.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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