Fraud Officer - Scotland

Government Recruitment Service; Inverness; On-site; GBP 29,000 - 36,000; Full time

Job summary

The Government Recruitment Service is seeking a Fraud Officer for Scotland, based in Inverness, to tackle fraud within the benefits system. You will conduct robust interviews, review detailed evidence, and take corrective action on benefit awards where necessary.

This permanent, full-time role requires occasional travel and overnight stays. You will work within the Counter Fraud, Compliance and Debt Directorate, ensuring high standards of compliance and contributing to protecting public funds.

Qualifications

• Experience conducting interviews within a benefits context.
• Ability to review and scrutinise detailed evidence accurately.
• Knowledge of fraud awareness and prevention practices.

Responsibilities

• Conduct robust interviews with individuals by phone or in person, gather, review and scrutinise evidence, and take corrective action on benefit awards.
• Ensure compliance with DWP policies, CFCD procedures, and quality standards.
• Collaborate with teams and external partners to promote fraud awareness and engage with business partners.
• Manage cases by gathering and verifying information to support accurate reassessments and overpayments.
• Handle sensitive information, maintain records, redact material, and liaise with other departments.
• Prioritise workload and navigate shifting priorities in a fast-paced environment.

Skills

Interviewing

Evidence analysis

Attention to detail

Compliance

Stakeholder collaboration

Job description

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.

As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

As a Fraud Officer, you will:

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
• Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.

Due to the nature of this role, it will require occasional travel and overnight stays.

Proud member of the Disability Confident employer scheme

Fraud Officer - Scotland

Company: Government Recruitment Service
Salary: £32,700 to £32,700 a year
Hours: Full-time
Location: Inverness
Job type: Permanent

Summary

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.

As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary.

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.