Fraud Manager, Economic Crime Prevention

Lloyds Banking Group; London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading UK financial institution is seeking a Fraud Manager to lead their Economic Crime Prevention team. This role is pivotal in safeguarding financial integrity and involves key responsibilities related to fraud risk management and compliance. The successful candidate will possess strong leadership skills, analytical abilities, and a deep understanding of fraud prevention techniques. Join us to make a significant contribution and thrive in a diverse and inclusive environment.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday, plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Strong leadership experience in fraud prevention.
• Proven ability to lead a team of experts.
• Expertise in fraud detection and complex investigations.

Responsibilities

• Lead a team of Fraud risk specialists.
• Coordinate investigations with business partners.
• Manage fraud risk management control environment.

Skills

Leadership experience

Expertise in fraud risk

Strong analytical skills

Interpersonal communication

Problem-solving abilities

Knowledge of regulations and industry standards

Job description

Fraud Manager, Economic Crime Prevention

JOB TITLE: Fraud Manager, Economic Crime Prevention

SALARY: £65,000 - £85,000 (dependent on experience and location)

LOCATIONS: London / Birmingham / Edinburgh

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity

Ready to take on an outstanding and impactful role?

We're seeking an ambitious and determined Manager to lead our Economic Crime Prevention (ECP) team. This is a chance to create a significant contribution to our mission of safeguarding financial integrity and protecting our clients.

Key Responsibilities:

• Lead a team of experienced Fraud risk specialists, focusing on assessing and investigating 1st and 3rd Party Fraud.
• Decide on appropriate client treatment strategies and collaborate with other Managers on wider Economic Crime Prevention risk specialisms.
• Undertake root cause analysis to identify control weaknesses and recommend improvements.
• Coordinate investigations with business partners and relevant external bodies, such as third-party banks and law enforcement.
• Provide input into strategic decisions impacting the functional area of responsibility, including developing the fraud risk appetite.
• Resolve advanced issues from operations by collaborating with wider teams.

Specific Activities:

• Manage and improve the fraud risk management control environment, ensuring policies and procedures are implemented, observed, and embedded into the business.
• Conduct 1st line of defence fraud investigations for Business & Commercial Banking (BCB) and Corporate and Institutional Banking (CIB) client sectors across all fraud typologies, channels, and products.
• Provide fraud risk subject matter expertise to support the delivery of new products and services without growing fraud risk exposure.
• Ensure compliance with external/industry rules and regulations and relevant Group policies and procedures.
• Support the assigned Platforms Teams throughout the change lifecycle of new projects and initiatives.
• Provide advice and recommendations on fraud risks affecting clients across the BCB & CIB portfolio.
• Contribute to internal and external fraud awareness programmes and coordinate with counterparts within LBG.

What You'll Need

• Strong Leadership experience in fraud prevention, with a proven ability to lead a team of experts and collaborate effectively across business functions.
• Expertise in fraud risk, including prevention, detection, and complex investigations within the Business/Commercial/Corporate Banking space.
• Strong analytical skills, with the ability to identify and interpret complex data patterns to support decision-making.
• Excellent interpersonal communication skills and problem-solving abilities, with a track record of delivering work to high standards and within set timelines.
• A growth mindset, with a passion for innovation, continuous learning, and interest in broader ECP risk specialisms.
• Knowledge of relevant regulations and industry standards, and a passion to staying current with the latest fraud prevention techniques and industry developments.

About Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About the company

For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper.We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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