Fraud and Risk Investigator

bet365; Stoke-on-Trent; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Fraud and Risk Investigator to safeguard the business from criminality and reputational damage. In this pivotal role, you will lead efforts to develop a top-tier fraud prevention capability, working closely with management and investigation teams. Your expertise in fraud behaviors, legislation, and case file preparation will be essential as you ensure compliance with Law Enforcement and Regulatory bodies. If you are self-motivated and detail-oriented, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• In-depth understanding of fraud behaviours and risks.
• Experience in preparing case files and presenting evidence.

Responsibilities

• Develop processes to identify and prevent fraud behaviors.
• Manage daily fraud operations and ensure KPI targets are met.
• Collaborate with teams to improve processes and mitigate risks.

Skills

Understanding of fraud behaviours

Knowledge of fraud detection legislation

Awareness of industry regulations

Evidential package delivery

Attention to detail

Experience in case file preparation

Methodical approach

Law Enforcement background

Job description

bet365 Stoke-On-Trent, England, United Kingdom

Fraud and Risk Investigator

bet365 Stoke-On-Trent, England, United Kingdom

As a Fraud and Risk Investigator, you will be responsible for protecting the Business from criminality, loss, and reputational damage.

Reporting directly to our Fraud and Risk Deputy Manager and working closely with management and investigation teams, you will ensure that case files meet or exceed the expectations of Law Enforcement and Regulatory bodies.

You will lead the team and wider business to develop a world-class fraud prevention capability by establishing the necessary infrastructure and reporting mechanisms.

Relevant training, including specialised support in gambling industry investigation techniques, will be provided.

You must provide proof of eligibility to work in the UK from your first day of employment.

Preferred Skills, Qualifications, and Experience

• In-depth understanding of fraud behaviours and associated risks.
• Strong knowledge of legislation related to fraud detection.
• Awareness of relevant regulation, industry guidance, and technological innovations in fraud prevention.
• Self-motivated to deliver evidential packages to support Law Enforcement and Regulatory bodies.
• Methodical and logical approach to work.
• Experience in preparing case files, handling exhibits, and presenting evidence in court.
• Exceptional attention to detail.
• Law Enforcement background or similar experience with a successful prosecution record.

Main Responsibilities

• Developing effective processes for staff to identify and prevent behaviors leading to increased bad debt.
• Managing daily fraud operations for a growing team, ensuring KPI targets are met and standards maintained.
• Understanding how chargebacks are perpetrated and developing strategies to reduce losses.
• Collaborating with compliance, finance, customer due diligence, payments, and verification teams to improve processes and mitigate risks.
• Building and maintaining relationships with business partners and payment providers to promote fraud awareness and risk controls.

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Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology, General Business, and Analyst

Industries

• Gambling Facilities and Casinos, Technology, Information, and Media

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