Fraud Analyst / Spanish Speaker

TN United Kingdom; Brighton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Fraud Analyst who is fluent in Spanish or Italian. This role involves protecting the company from fraud through detailed investigations and effective use of fraud prevention tools. You will play a crucial part in maintaining efficient customer transactions while adhering to strict regulations. The ideal candidate will possess strong analytical and problem-solving skills, along with excellent communication abilities in both English and Spanish or Italian. If you are proactive and detail-oriented, this opportunity offers a chance to contribute significantly to the team's success in a dynamic environment.

Qualifications

• Fluent in Spanish or Italian with excellent communication skills.
• Strong analytical skills and attention to detail required.

Responsibilities

• Investigate new customer accounts using fraud prevention tools.
• Review daily transactions and handle suspicious accounts.

Skills

Analytical Skills

Attention to Detail

Communication Skills (English)

Communication Skills (Spanish)

MS Office (Excel)

Problem-Solving Skills

Organizational Skills

Multitasking

Tools

Fraud Prevention Tools

MS Office

Job description

Job Description

JOB OVERVIEW

We have a fantastic new job opportunity for a Fraud Analyst / Spanish Speaker who is fluent in oral and written Spanish or Italian, with solid analytical skills, good attention to detail, and good knowledge of MS Office tools, including Excel.

Working as the Fraud Analyst / Spanish Speaker, you will use the company’s anti-fraud protocols to protect the company and its stakeholders from fraud and error, while maintaining efficient customer transactions.

You will be responsible for investigating new customer accounts using various fraud prevention tools.

APPLY TODAY

If this role suits you, please send your CV for our Recruitment Team to review.

DUTIES

• Investigate new customer accounts using fraud prevention tools
• Perform email checks and identify potential risks according to internal guidelines
• Detect new fraud techniques and highlight risks to minimize them
• Participate in ad hoc projects driven by business needs
• Record and update account information with high attention to detail
• Review daily transactions in line with regulations and risks
• Handle suspicious accounts and events per company procedures
• Review customer documentation and KYC checks across jurisdictions
• Prevent financial losses due to fraudulent activities
• Contribute to team goals by meeting KPIs and SLAs
• Maintain procedures for high-risk transaction identification
• Suggest system and process improvements

CANDIDATE REQUIREMENTS

• Excellent communication skills in English and Spanish or Italian (written and verbal)
• Proficiency in MS Office tools, including Excel
• Ability to adapt to changing priorities
• Proactive attitude
• Strong organizational and prioritization skills
• Ability to multitask and work under pressure
• Exceptional problem-solving and analytical skills
• Knowledge of the betting industry
• Interest in online gaming