Frailty Support Worker

Train Work Live; Carmarthen; Remote; GBP 21,000 - 25,000; Full time

Job summary

Hywel Dda University Health Board is seeking a Band 3 Frailty Support Worker for Cadog Ward at Glangwili General Hospital in Carmarthen. The role focuses on promoting patient independence through mobility, nutrition and hydration, and requires collaboration with nursing and therapies teams to improve overall patient experience.

Welsh language ability is desirable; the post entails seven days of work with no night duties.

Qualifications

• NVQ level 3 in Health or equivalent.
• Good communication skills and ability to work in a team.
• Willing to work across ward teams and engage with multidisciplinary staff.
• Welsh language ability is desirable.

Responsibilities

• Promote patients' independence by focusing on mobility, nutrition and hydration.
• Work alongside nursing and therapies teams to improve patient experience.
• Care for frail patients with dignity and compassion; support daily activities.
• Work seven days a week with no night duty.

Skills

Good communication

Team player

Education

NVQ level 3 in Health

GCSE level numeracy & literacy

Record of professional development

Job description

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

An exciting opportunity has arisen for a Band 3 Frailty Support Worker on Cadog Ward in Glangwili General Hospital.

The post offers the opportunity to develop your skills and experience in caring for frail patients. Dementia and frailty are a growing challenge within healthcare, and we, as healthcare professionals are at the forefront of providing the dignity, support and care that people deserve. The aim of the role would be to improve the patient experience. You would be expected to promote the patients' independence by focusing on their mobility, nutrition and hydration in order to maintain and maximize their functional ability.

Main duties of the job

The post holder should hold an NVQ level 3 in Health or equivalent. They will need to demonstrate that they have good communication skills and that they are an excellent team player as well as being able to work alone. They will be expected to work alongside both the nursing and the therapies team.

The post will include working 7 days a week, with no night duty.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 13/11/2026

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Language Skills

• Welsh Speaker (Level 1)

Qualifications and Knowledge

• Numeracy and literacy to at least GCSE level or equivalent
• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
• Record of professional development

Experience

• Recent clinical experience of working within a relevant healthcare or social care environment.
• Experience of working as part of a team.
• Willingness to attend to further training
• Recognise the importance of fundamentals of care.
• Recognise rehabilitation principles and enabling patient to optimise independence.

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.