Fragrance Store Lead: Growth, Ops & Guest Experience

PUIG; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Learning and development opportunities

International company with growth

Job summary

Puig’s flagship Covent Garden store seeks an Assistant Store Manager to join a vibrant retail team. The role is a full-time, five-day schedule (37.5 hours) from Monday to Sunday, supporting the Store Manager to lead the team and enhance client experiences.

You will balance strong presence on the shop floor with day-to-day store operations, developing staff in fragrance knowledge and customer engagement while driving sales and brand standards.

Qualifications

• Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury.
• Enthusiastic and ambitious attitude toward achieving personal goals.
• Genuine love of people, relationships and sharing.
• A keen in the industry and market trends.
• Passion for our products and our brand.

Responsibilities

• Lead the team on the shop floor and support the Store Manager to drive commercial performance.
• Analyse sales performance and contribute to business strategies.
• Manage client events and maintain high operational standards.
• Ensure effective floor coverage and exceptional client experience.
• Step into Store Manager responsibilities when required to develop leadership.

Skills

One-to-one sales

Ambitious mindset

People skills

Industry trends

Brand passion

Job description

Puig’s flagship Covent Garden store seeks an Assistant Store Manager to join a vibrant retail team. The role is a full-time, five-day schedule (37.5 hours) from Monday to Sunday, supporting the Store Manager to lead the team and enhance client experiences.

You will balance strong presence on the shop floor with day-to-day store operations, developing staff in fragrance knowledge and customer engagement while driving sales and brand standards.