Fragrance Experience Specialist

Molton Brown; Norwich; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff discount (50% would be typical)

Five free products to immerse in our世界

Quarterly bonus scheme

Up to 22 days holiday

Healthcare plan

Company pension scheme

Season Ticket Loans / Cycle to Work

Employee development and progression

Job summary

Molton Brown is seeking a Retail Advisor for our concession at Jarrold's in Norwich. This permanent, full-time role (37.5 hours per week) focuses on delivering an exceptional, personalised customer experience across fragrance, body care and home scenting.

You don't need prior experience, just reliability and a true teammate attitude. You'll support store operations, meet targets and enjoy generous staff benefits, including discounts and product samples.

Qualifications

• Reliably deliver exceptional, personalised customer experiences.
• Demonstrate teamwork to support store goals.
• Communicate clearly with customers and team members.

Responsibilities

• Guide customers through our fragrance, body care and home scenting products.
• Deliver an exceptional, personalised customer experience every visit.
• Support commercial and operational aspirations of the store and hit targets.

Skills

Customer service

Teamwork

Communication

Reliability

Tools

POS systems

Job description

Molton Brown is seeking a Retail Advisor for our concession at Jarrold's in Norwich. This permanent, full-time role (37.5 hours per week) focuses on delivering an exceptional, personalised customer experience across fragrance, body care and home scenting.

You don't need prior experience, just reliability and a true teammate attitude. You'll support store operations, meet targets and enjoy generous staff benefits, including discounts and product samples.