Fragrance Concierge & Luxury Retail Advisor

KAO; Norwich; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Product samples

Progression opportunities

Benefits package

Cycle to work

Job summary

Molton Brown, part of Kao, is seeking a Retail Advisor for our concession in Jarrold's, Norwich. This permanent role is 37.5 hours per week and offers a competitive salary and benefits.

You will guide customers through fragrance, body care and home scenting, delivering an exceptional personalised experience. Experience not required; reliability, teamwork and passion for customer service are key.

We offer staff discounts, product samples and progression opportunities within the luxury brand.

Qualifications

• Customer service experience not required but helpful
• Reliability and teamwork are essential
• Passion for delivering personalised customer experiences

Responsibilities

• Guide customers through fragrance, body care and home scenting to find products that suit their lifestyle
• Deliver exceptional, personalised customer experiences to every visitor
• Support store commercial and operational goals and targets

Skills

Customer service

Teamwork

Reliability

Job description

Molton Brown, part of Kao, is seeking a Retail Advisor for our concession in Jarrold's, Norwich. This permanent role is 37.5 hours per week and offers a competitive salary and benefits.

You will guide customers through fragrance, body care and home scenting, delivering an exceptional personalised experience. Experience not required; reliability, teamwork and passion for customer service are key.

We offer staff discounts, product samples and progression opportunities within the luxury brand.