Fragrance Experience Manager

Sephora USA, Inc; Manchester; Hybrid; GBP 40,000 - 54,000; Full time

Benefits offered by this job

SEPHORA University

Company discounts

Performance bonus

Holiday allowance

Wellbeing platform

Job summary

SEPHORA UK is seeking a Fragrance Manager in Trafford, Manchester to lead the fragrance department and inspire a high-performing Beauty Advisor team. You will craft immersive fragrance experiences, coach staff on product knowledge and personalized consultations, and drive commercial success through expert selling and relationships with customers.

You’ll partner with store leadership to deliver engaging promotions, uphold standards, and foster a vibrant, educational fragrance culture that

Qualifications

• Proven retail leadership experience with coaching and development.
• Deep understanding of fragrance trends and storytelling in-store.
• Commercial mindset with ability to drive KPIs and sales.

Responsibilities

• Lead Beauty Advisors to deliver exceptional service and fragrance experiences.
• Deliver on-the-floor coaching, training, and personalised consultations to build confidence.
• Set goals, monitor performance, and develop individual plans.

Skills

Retail leadership

Coaching

Performance management

Fragrance knowledge

Storytelling

Job description

SEPHORA UK is seeking a Fragrance Manager in Trafford, Manchester to lead the fragrance department and inspire a high-performing Beauty Advisor team. You will craft immersive fragrance experiences, coach staff on product knowledge and personalized consultations, and drive commercial success through expert selling and relationships with customers.

You’ll partner with store leadership to deliver engaging promotions, uphold standards, and foster a vibrant, educational fragrance culture that