Founding Forward Deployed Engineering Manager

Anthropic Limited; City Of London; Hybrid; GBP 255,000 - 325,000; Full time

Benefits offered by this job

Competitive compensation

Equity donation matching (optional)

Generous vacation

Parental leave

Flexible working hours

Office space

Job summary

Anthropic Limited is seeking a founding Forward Deployed Engineer (FDE) Manager to build and scale the enterprise deployment practice. You will hire, mentor, and lead a high-performing FDE team, set standards for engagement delivery, and develop repeatable patterns for customer success.

This player-coach role blends leadership with hands-on technical review, collaborating with Sales, Product and Engineering to shape Anthropic's AI deployment strategy while traveling to customer sites as needed.

Qualifications

• 10+ years of software engineering, solutions architecture, or a technical customer-facing role.
• 2+ years of people management in a services/FDE org with track record.
• Experience building organizations from 0→1, not just inheriting one.
• Experience working with enterprise customers on technical implementations.
• Executive presence with ability to move between strategic and hands-on work.
• Strong written and verbal communication; translate complexity clearly.
• Genuine excitement about building something new and defining great team standards.

Responsibilities

• Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for talent and customer instincts.
• Conduct regular 1:1s, provide mentorship, and invest in career growth of each member.
• Staff and oversee customer engagements across your team's portfolio, balancing customer needs, team development, and priorities.
• Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
• Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
• Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
• Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
• Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
• Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
• Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.

Skills

10+ years exp

People management

Org building 0→1

Enterprise customer work

Executive presence

Communication skills

Entrepreneurial spirit

Job description

Anthropic Limited is seeking a founding Forward Deployed Engineer (FDE) Manager to build and scale the enterprise deployment practice. You will hire, mentor, and lead a high-performing FDE team, set standards for engagement delivery, and develop repeatable patterns for customer success.

This player-coach role blends leadership with hands-on technical review, collaborating with Sales, Product and Engineering to shape Anthropic's AI deployment strategy while traveling to customer sites as needed.