Founder Associate

Efficura Solutions LTD; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

efficura, a fintech startup, seeks a Founder Associate to work directly with the CEO and COO to streamline operations, coordinate client communications, and build repeatable processes for scale.

You will own admin rhythms, organize meetings end-to-end, triage client requests to the technical team, and ensure information flows smoothly as priorities move quickly from our central London office. This high-trust role offers frontline exposure to how a fintech is built and run.

Qualifications

• Strong organisational skills with keen attention to detail.
• Excellent written and verbal communication, able to represent the company to clients.
• Natural coordinator who keeps people and information moving under pressure.

Responsibilities

• Plan, coordinate, and execute operations in a streamlined format.
• Own all client communications and ensure responsiveness.
• Organise and run meetings end-to-end with notes and follow-ups.

Skills

Organisational skills

Written and verbal communication

Coordination

CRM tooling

Productivity tools

Autonomy

Tools

CRM tooling

Productivity software

Job description

Be the connective tissue between our clients and our team, keeping efficura's operations running like clockwork.

About the role

As a Founder Associate, you will work side-by-side with our CEO and COO every day to keep efficura's operations running in a streamlined, repeatable way. You'll be the connective tissue between our clients and our team, owning communications, coordinating meetings, and making sure the right information reaches the right person at the right time. This is a high-trust, high-visibility role for someone with exceptional organisational instincts who wants a front-row seat to how a fintech startup is built and run.

What you'll do

01

Work directly with the CEO and COO every day to plan, coordinate, and execute the company's operations in a streamlined, repeatable format

02

Own all client communications, fielding incoming requests, keeping conversations warm and responsive, and ensuring nothing slips through the cracks

03

Organise and run meetings end to end, from scheduling and agendas through to notes, action items, and follow-through

04

Triage and direct client requests to the correct technical team member, then track them through to resolution

05

Liaise information across the team, capturing decisions, surfacing updates, and keeping everyone aligned as priorities move quickly

06

Build and refine the systems, templates, and workflows that turn one-off tasks into repeatable processes as we scale

07

Take ownership of all administrative operations, freeing the founding team to focus on product and growth

What we're looking for

• Top-tier organisational skills that keep many moving parts in order without dropping a single detail
• Excellent written and verbal communication, with the polish and judgement to represent efficura directly to clients
• A natural coordinator who enjoys being the dependable hub that keeps people and information moving
• Comfort with modern productivity, scheduling, and CRM tooling, plus the instinct to improve a process rather than just follow it
• Calm, proactive, and resourceful under ambiguity; you anticipate needs before you're asked
• Interest in fintech, real-estate debt, and the operational side of building a company
• An entrepreneurial mindset. You thrive with autonomy, ownership, and high trust

Founder access

Work hand-in-hand with the CEO and COO every day, gaining unmatched visibility into how a startup is built and run from the inside.

Real impact

You'll own the operating rhythm of the company, and your systems and follow-through keep clients happy and the team moving.

Broad exposure

Touch every part of the business, from client relationships to internal operations, and grow well beyond a traditional admin remit.

Growth trajectory

Join early at a company building critical infrastructure for the financial industry, with significant room to grow into a senior operations or chief-of-staff role. Plus, you get to work out of our central London office, which is always fun!

Ready to build our first client base?