Foster Care Support Supervisor: Lead & Stabilize Teams

One Family Illinois; Belfast City District; Hybrid; GBP 41,000 - 64,000; Full time

Benefits offered by this job

Hybrid work

PTO

Bonus plan

Referral bonuses

Healthcare

Job summary

One Family Illinois is seeking a Village Supervisor to lead Professional Foster Parents and support staff across multiple villages. The role focuses on staffing, supervision, crisis management, and ensuring high-quality care for children in foster placements.

The position requires supervisory experience in child welfare, operating within a hybrid schedule, and adherence to agency policies. Strong communication and coordination across teams are essential.

Qualifications

• 2+ years of college or an Associate's degree in Social Work, Human Services, Psychology, Child Welfare, or a related field; Bachelor's degree preferred.
• Previous supervisory experience in child welfare, foster care, behavioral health, social services, or a related human services setting.
• Must be available to participate in a rotating on-call schedule, including evenings, weekends, and holidays, to support staff and address urgent Village operational needs.
• Experience working with children, adolescents, and families in foster care or other higher-acuity service environments.
• Valid Illinois driver's license with an acceptable driving record and proof of automobile insurance coverage.

Responsibilities

• Provide leadership, supervision, coaching, and performance feedback to Professional Foster Parents, Foster Parent Support Specialists and Relief Parents within the assigned One Family Illinois village.
• Conduct regular individual and team supervision to review workload, service delivery, challenges, performance, and professional development needs.
• Maintain accurate staffing rosters, schedules, and Relief coverage calendars. Manage call-offs, substitutions, coverage gaps, and requests for coverage, and communicate staffing expectations and schedule changes to assigned staff.
• Ensure consistent implementation of agency practices, procedures, behavior management strategies, safety protocols, and service expectations.
• Provide leadership and support during behavioral, family, or placement-related crises and coordinate appropriate interventions to maintain the safety and stability of children and foster families.
• Provide real-time consultation and guidance to Professional Foster Parents, Foster Parent Support Specialists and Relief Parents regarding child and family concerns, behavioral needs, crisis situations, and placement stability.
• Respond to urgent situations involving children or foster families and coordinate appropriate intervention, communication, and follow-up.
• Maintain regular communication with Professional Foster Parents regarding service needs, concerns, significant incidents, and strategies to support placement stability.
• Oversee the scheduling, mentoring, onboarding and move-in coordination for Professional Foster Parents and Relief Parents.
• Review documentation, incident reports, service records, and other required records to ensure accuracy, completeness, timeliness, and compliance with agency standards.
• Coordinate timekeeping for Professional Foster Parents, Foster Parent Support Specialists and Relief Parents, including reviewing scheduled and worked hours, monitoring utilization, and addressing discrepancies in accordance with agency procedures.
• Participate in Child and Family Team Meetings, case consultations, staffing meetings, placement reviews, and other meetings as needed.
• Support the development and implementation of strategies to address children's behavioral, emotional, developmental, and safety needs and prevent placement disruptions.
• Identify staff training needs to support Professional Foster Parents, Foster Parent Support Specialists and Relief Parents in completing required training, certifications, and professional development activities.
• Participate in the recruitment, onboarding, orientation, and training of Professional Foster Parents, Foster Parent Support Specialists and Relief Parents as assigned.
• Assist with employee performance management, corrective action, and other supervisory processes in accordance with One Family Illinois policies and procedures.
• Maintain accurate and timely records related to supervision, staffing, incidents, and service delivery; maintain confidentiality and ensure compliance with agency policies and applicable laws and regulations.
• Represent One Family Illinois professionally and participate in agency meetings, required trainings, and professional development activities; perform other duties as assigned.
• Participate in the agency’s on-call rotation to provide after-hours leadership, guidance, and support to Foster Support Specialists and Professional Foster Parents. Respond to urgent staffing, safety, and operational needs within the assigned Village, coordinate appropriate interventions, and elevate significant concerns to program leadership in accordance with OFI policies and procedures.

Job description

One Family Illinois is seeking a Village Supervisor to lead Professional Foster Parents and support staff across multiple villages. The role focuses on staffing, supervision, crisis management, and ensuring high-quality care for children in foster placements.

The position requires supervisory experience in child welfare, operating within a hybrid schedule, and adherence to agency policies. Strong communication and coordination across teams are essential.