Forward Deployed Engineer

Globalwebindex; Greater London; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Health cash plan

Pension matching

Work from home budget

Job summary

Globalwebindex (GWI) is seeking a Lead/Principal Forward Deployed Engineer to embed with flagship accounts in London, delivering end-to-end deployments of our agentic AI platform. You’ll own production deployments, data pipelines, and bespoke integrations, acting as the bridge between customer needs and product roadmap.

You’ll lead complex environments, collaborate with sales, and mentor mid-level engineers while traveling across the UK and Europe.

Qualifications

• Significant experience in software engineering, solutions engineering, or a customer-facing technical role — with meaningful time spent shipping production code in complex enterprise environments.
• Demonstrable experience deploying AI or data-heavy products into large organisations — real production deployments, not just POCs.
• Strong full-stack or backend engineering fundamentals: Python essential, plus comfort across APIs, SQL, cloud infrastructure (AWS/GCP/Azure), and data pipelines.
• The ability to work through ambiguity and turn it into a concrete technical plan.
• Clear communication across technical and business audiences — you can tailor the same idea for an engineering lead and a commercial stakeholder.
• Willingness to travel to client sites across the UK and Europe (approximately 30–50% of the time).

Responsibilities

• Embed with our Tier 1 enterprise accounts and own end-to-end deployments of our agentic AI platform — from discovery through to production, including bespoke integrations, data pipelines, and workflow automations.
• Lead AI agents into production in complex environments (legacy systems, security, compliance), turning cutting-edge capability into measurable business outcomes.
• Partner with Enterprise AEs in late-stage sales cycles — leading proof-of-concept builds and assessing technical readiness to de-risk and accelerate the close.
• Surface patterns from the field and feed them back to product and engineering, acting as the bridge between customer reality and roadmap.
• Build out the FDE practice as it scales: repeatable deployment playbooks, success metrics, and mentoring mid-level FDEs.

Skills

Software engineering

Solutions engineering

Customer-facing technical role

Production code in enterprise

AI deployments

Full-stack backend

Python

APIs

SQL

Cloud infrastructure

Data pipelines

Ambiguity management

Technical communication

Travel readiness

Tools

AWS

GCP

Azure

Job description

Location: London

Office requirement: 2 days in the office - Significant travel required

Employment type: Permanent

Seniority level: Principal

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Forward Deployed Engineer to play a key role in our Solutions Consultants Team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing?

As our Lead / Principal Forward Deployed Engineer you'll be embedded directly with our most strategic accounts, owning the end-to-end technical deployment of our agentic AI platform. This isn't a support role, and it isn't a solutions consultant with a fancy title — you'll write production code, own technical outcomes, and be the reason our biggest customers succeed and expand. You'll operate with the autonomy of a founding engineer and the commercial instinct of a GTM leader.

A few things you'll be responsible for:

• Embed with our Tier 1 enterprise accounts and own end-to-end deployments of our agentic AI platform — from discovery through to production, including bespoke integrations, data pipelines, and workflow automations.
• Lead AI agents into production in complex environments (legacy systems, security, compliance), turning cutting-edge capability into measurable business outcomes.
• Partner with Enterprise AEs in late-stage sales cycles — leading proof-of-concept builds and assessing technical readiness to de-risk and accelerate the close.
• Surface patterns from the field and feed them back to product and engineering, acting as the bridge between customer reality and roadmap.
• Build out the FDE practice as it scales: repeatable deployment playbooks, success metrics, and mentoring mid-level FDEs.

It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here's what the team will be looking for in you:

Significant experience in software engineering, solutions engineering, or a customer-facing technical role — with meaningful time spent shipping production code in complex enterprise environments.

Demonstrable experience deploying AI or data-heavy products into large organisations — real production deployments, not just POCs.

Strong full-stack or backend engineering fundamentals: Python essential, plus comfort across APIs, SQL, cloud infrastructure (AWS/GCP/Azure), and data pipelines.

The ability to work through ambiguity and turn it into a concrete technical plan.

Clear communication across technical and business audiences — you can tailor the same idea for an engineering lead and a commercial stakeholder.

Willingness to travel to client sites across the UK and Europe (approximately 30–50% of the time).

Nice to have:

• Hands-on experience with LLM deployment, AI agents, or agentic workflow automation.
• A background in a high-growth B2B SaaS or AI-native company.
• Experience in one or more of GWI's core verticals: financial services, media & agencies, consumer goods, or technology.
• Prior experience in an FDE, solutions architect, or technical account management function at a company with a named-account enterprise motion.

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they’re a big part of what we’re looking for in you.

What’s in it for me?

At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:

• Time to recharge – 25 days’ annual leave, plus office closures over the holidays.
• Health & wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support.
• Financial benefits – Competitive salary, 4% pension matching, and recognition programs that celebrate success.
• Flexibility & balance – Flexitime, early Friday finishes, hybrid and remote options, plus a "work from home" budget.
• Career growth – Accredited learning, leadership development, and global career mobility.
• Community & impact – DE&I initiatives, volunteering opportunities, donation matching, and payroll giving.

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Diversity, Equity & Inclusion

Diversity is fundamental to who we are—both as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to ensure our workforce is as diverse and inclusive as the insights we provide to our clients.

As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing all necessary adjustments during the hiring process. We also actively encourage applications from underrepresented and marginalized communities.

At GWI, you will find a place where you can contribute meaningfully, grow professionally, and belong fully.