Forklift Service Engineer - Covering West London

Stacatruc Limited; Thatcham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Forklift Service Engineer to join their dynamic South Field Service team. This full-time role involves hands-on maintenance and repair of material handling equipment, ensuring optimal performance and customer satisfaction. With a strong focus on customer service and technical expertise, you will tackle unique challenges daily while enjoying attractive benefits such as 23 days of annual leave and a pension scheme. If you're passionate about engineering and eager to make a difference, this opportunity is perfect for you.

Benefits

23 Days Annual Leave

Free On-Site Parking

Cycle to Work Scheme

Life Assurance

Long-Term Service Recognition

Pension Scheme

Optional Well-Being Sessions

Costco Card

Qualifications

• Experience with material handling products or engineering background.
• Ability to respond to breakdowns promptly and build rapport with customers.

Responsibilities

• Service and maintain various material handling equipment.
• Conduct thorough examinations and preventative maintenance.

Skills

Customer Service Skills

Mechanical Engineering

Electrical Systems Knowledge

Diagnostic Skills

Initiative

Education

City and Guilds in Electrical/Mechanical Engineering

Tools

Diagnostic Computer Tools

Job description

Forklift Service Engineer - Stacatruc HQ, South Team (West London)

Competitive Salary + attractive benefits

Are you good at putting customers first with a smile?

Do you fancy a change?

Are you hands-on and love life out on the open road?

Benefits include:

• 23 Days annual leave plus bank holidays
• Free on-site parking
• Cycle to work scheme
• Life Assurance
• Long-term service recognition
• Pension scheme, including Ethical Fund to build retirement pot
• Optional weekly well-being sessions
• Costco Card

Are you good at planning?

Can you utilize your organizational skills?

Do you take pride in your work?

We are recruiting a Mechanical Handling Field Service Engineer to join our South Field Service team, primarily within West London. This full-time role involves maintaining, repairing, servicing, and modifying material handling equipment. As an independent company, each challenge is unique, and we welcome your expertise.

Your Responsibilities:

• Service, maintenance, overhaul, fault finding, and resolution on various material handling products
• Servicing gas, diesel, and electric forklift trucks
• Using check sheets to verify brakes, lifting assemblies, and steering
• Changing oil and filters as needed
• Conducting thorough examinations (pending qualifications)
• Performing preventative maintenance (lubricating steering and lifting equipment)
• Battery maintenance, including checking voltages and fluid levels

Qualifications and Skills:

• Experience with material handling products or a background in engineering, automotive, roadside recovery, agricultural, REME, construction equipment, PSV, HGV, LGV, or plant machinery
• Responding to breakdowns promptly
• Excellent customer service skills and rapport building
• Ability to show initiative and support team members
• Achieving response time targets
• Completing documentation to company standards
• Stock management liaison
• Experience working on mobile machinery (brakes, steering, wheels, lift chains)
• Knowledge of electrical drive/control systems, engines, hydraulics

Essential Requirements:

• Full UK driving license
• City and Guilds qualification in electrical/mechanical engineering or equivalent experience
• Diagnostic computer skills
• Ability to work independently
• Experience with heavy goods, plant machinery, or automotive engineering

Our mission is to support businesses in optimizing material and product movement, delivering exceptional service and sustainable solutions, and creating a better working environment. We are committed to diversity, inclusion, and environmental sustainability. Some roles may require DBS, Credit, or Security clearance.

If you're ready for a new challenge and want to be part of our growth, we encourage you to apply. Even if your skills don’t match 100%, we welcome your application. Join us in our progression forward!

Please submit your application via our website: https://stacatruc.teamtailor.com/