Forest Cabins Maintenance & Guest Experience

Forest Holidays; Arrochar; On-site; GBP 35,818,000 - 37,195,000; Full time

Benefits offered by this job

Generous holiday allowance

5% bonus

Parental leave

Pension scheme

Volunteer days

Subsidised meals

Health cash plan

Wellbeing events

Employee discounts

Job summary

Forest Holidays is seeking a reliable Facilities Assistant at Ardgartan Argyll (Loch Long). You will keep cabins in good order, carry out basic maintenance, repairs, and decorating, using simple tools. You will respond quickly to issues and maintain high guest communication.

You'll join the Operations Team, support location tasks, and help deliver the Forest Feeling to guests from the moment they arrive. A driving licence and access to a car are essential due to limited public transport.

Qualifications

• Basic knowledge of using tools for maintenance and decorating.
• Ability to complete general maintenance and respond to issues promptly.
• Good communication with guests to maintain high service standards.

Responsibilities

• Carry out general maintenance and repair work to keep cabins in good order and well-presented.
• Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
• Respond quickly to maintenance issues using basic tools and repair skills.
• Pay attention to details and complete daily tasks efficiently.
• Deliver exceptional customer service to guests.
• Follow brand standards to ensure Forest Feeling from the moment guests arrive.

Skills

Basic tools knowledge

Maintenance experience

Attention to detail

Customer service

Tools

Basic tools for repair

Job description

Forest Holidays is seeking a reliable Facilities Assistant at Ardgartan Argyll (Loch Long). You will keep cabins in good order, carry out basic maintenance, repairs, and decorating, using simple tools. You will respond quickly to issues and maintain high guest communication.

You'll join the Operations Team, support location tasks, and help deliver the Forest Feeling to guests from the moment they arrive. A driving licence and access to a car are essential due to limited public transport.