Food Technologist: NPD & Quality Systems Expert

The People Co.; England; On-site; GBP 32,000 - 46,000; Full time

Job summary

The People Co. in the United Kingdom is seeking a Food Technologist to join its growing Technical team, focusing on the day-to-day technical management of customer accounts and ensuring products meet food safety, quality, and regulatory standards.

You will be the link between customers, manufacturing sites, suppliers, and internal teams, supporting technical compliance and new product development activities in a dynamic food environment.

Qualifications

• Degree in Food Science, Food Technology, Nutrition, or related discipline.
• Experience in a food manufacturing technical, quality, or NPD environment.
• Knowledge of HACCP and food safety principles.
• Understanding of BRC standards and quality management systems.
• Experience managing product specifications and technical documentation.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organisational abilities.
• Excellent written and verbal communication skills and stakeholder collaboration.
• Full UK driving licence and willingness to travel when required.

Responsibilities

• Manage day-to-day technical activities for allocated customer accounts, ensuring customer, legal, quality, and food safety requirements are met.
• Support Own Label and Branded New Product Development projects from concept through to launch with accurate documentation.
• Maintain customer specifications, technical documentation, online portals, questionnaires, certificates, and compliance records.
• Review artwork, packaging, and product information to ensure compliance with current legislation and customer standards.
• Monitor product quality and specification compliance, supporting continuous improvement initiatives.
• Investigate customer complaints, conduct root cause analysis, and coordinate corrective actions to achieve timely resolution.
• Support customer audits, technical visits, meetings, and ongoing customer relationship management activities.
• Collaborate with internal stakeholders, manufacturing sites, suppliers, and co-manufacturers to ensure customer expectations are achieved.
• Provide technical support across the business, helping to retain existing business and support new commercial opportunities.
• Participate in food safety, quality, compliance, sensory evaluation, and product assessment activities.
• Support technical projects, product withdrawals, recalls, and other business-critical activities as required.
• Contribute to process improvements and promote best practice across technical, quality, and compliance functions.

Skills

Food science

Quality systems

NPD support

Root cause analysis

Documentation

Education

Degree in Food Science

Job description

The People Co. in the United Kingdom is seeking a Food Technologist to join its growing Technical team, focusing on the day-to-day technical management of customer accounts and ensuring products meet food safety, quality, and regulatory standards.

You will be the link between customers, manufacturing sites, suppliers, and internal teams, supporting technical compliance and new product development activities in a dynamic food environment.