Catering Assistant

Sodexo Ltd; Burton upon Trent; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Enhanced benefits & leave policies

Job summary

Sodexo Ltd is hiring a Catering Assistant for Tutbury on a part-time basis. You will deliver friendly customer service, assist with preparation, serving and catering operations, and ensure clean, well-presented dining areas and accurate cash handling.

Role requires knowledge of food safety, health & safety practices, and a flexible approach to working evenings, weekends, and bank holidays as needed. Training and career development opportunities available.

Qualifications

• Previous experience in catering, hospitality or similar customer-focused role (essential).
• A passion for delivering excellent customer service and a positive dining experience.
• Good knowledge of Food Safety, food hygiene and Health & Safety practices.
• Friendly, approachable and professional manner.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organisational and time-management skills during busy service periods.
• Attention to detail and commitment to cleanliness and presentation.
• Reliable, proactive and flexible approach to work.
• Ability to follow instructions, food safety procedures and cleaning schedules.
• Positive attitude towards learning and developing new skills.
• Understanding of stock rotation, food waste management and safe food handling.
• Ability to stay calm, organized and customer-focused in a busy catering environment.
• Flexibility to support changing operational requirements, including evenings, weekends and bank holidays.
• Physically active role incl. standing, food prep, cleaning and handling supplies.
• Recognised Food Safety or Health & Safety qualifications would be advantageous.

Responsibilities

• Deliver excellent customer service, creating a friendly and welcoming experience.
• Assist with preparation, presentation and service of food and beverages to high standards.
• Set up and maintain food service counters, keeping displays attractive and stocked.
• Serve customers efficiently, provide menu information and promote products.
• Operate tills and process transactions with accurate cash handling.
• Ensure menus, prices and signage are displayed clearly.
• Support front-of-house and back-of-house catering operations.
• Assist with hospitality and vending machine replenishment when required.
• Maintain clean, tidy dining areas including tables, counters and seating.
• Carry out cleaning duties and follow schedules for pots, pans and utensils.
• Store food correctly with proper stock rotation and expiry checks.
• Monitor and record food waste to minimise wastage.
• Follow Food Safety, Health & Safety, COSHH and hygiene procedures.
• Identify hazards or safety concerns and report promptly.
• Complete daily cleaning records and required documentation accurately.
• Respond to customer feedback and help resolve concerns.
• Work with Catering Manager and team to maintain service standards.
• Support additional catering duties during busy periods or events.
• Participate in meetings and training to maintain high standards.
• Maintain professional appearance and proactive customer focus.

Skills

Customer service

Food safety

Food hygiene

Communication

Teamwork

Time management

Flexible

Cash handling

Stock rotation

Positive attitude

Job description

• Plus our Sodexo employee benefits package

Catering Assistant

Tutbury - Part time

Be part of a team where great service and good food come together. Explore what Sodexo can bring to the table. Step into a role where you bring energy to every shift, serving delicious meals and brightening our customers’ day with every interaction. A role where you're paid to put a smile on someone's face. Feed our customers, and we'll fuel your career!

What you'll do:

• Deliver excellent customer service, creating a friendly and welcoming experience for everyone.
• Assist with the preparation, presentation and service of food and beverages, ensuring consistently high standards.
• Set up and maintain food service counters, ensuring displays are attractive, well-stocked and ready for service.
• Serve customers efficiently and professionally, providing information about menu options and promoting available products.
• Operate tills, process customer transactions accurately and complete cash-handling procedures.
• Ensure menus, prices and product signage are clearly displayed and accurate.
• Support the smooth running of both front-of-house and back-of-house catering operations.
• Assist with hospitality services and vending machine replenishment when required.
• Maintain clean, tidy and welcoming dining areas, including tables, counters, condiment stations and seating areas.
• Carry out cleaning duties, including washing pots, pans, crockery and utensils, following established cleaning schedules.
• Ensure food products are stored correctly, following stock rotation procedures and checking expiry dates.
• Monitor and record food waste, helping to minimise wastage and support efficient catering operations.
• Follow Food Safety, Health & Safety, COSHH and hygiene procedures at all times.
• Identify and report any hazards, equipment faults, near misses or food safety concerns promptly.
• Complete daily cleaning records, checklists and other required documentation accurately.
• Respond positively to customer feedback and support the resolution of any concerns.
• Work closely with the Catering Manager, Head Chef and wider catering team to maintain excellent service standards.
• Support additional catering duties during busy periods, special events or colleague absences.
• Participate in team meetings and complete relevant training to maintain high standards of service.
• Maintain a professional appearance and a proactive, customer-focused approach at all times.

What you'll bring:

• Previous experience in a catering, hospitality, food service or similar customer-focused role – essential.
• A passion for delivering excellent customer service and creating a positive dining experience.
• Good knowledge of Food Safety, food hygiene and Health & Safety practices.
• A friendly, approachable and professional manner.
• Excellent communication and interpersonal skills.
• The ability to work independently, use initiative and contribute effectively as part of a team.
• Good organisational and time-management skills, particularly during busy service periods.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• A reliable, proactive and flexible approach to work.
• The ability to follow instructions, food safety procedures and cleaning schedules.
• A positive attitude towards learning and developing new skills.
• An understanding of stock rotation, food waste management and safe food handling.
• The ability to remain calm, organised and customer-focused in a busy catering environment.
• Flexibility to support changing operational requirements, including evenings, weekends and bank holidays when required.
• The ability to carry out a physically active role, including standing for extended periods, food preparation, cleaning and handling catering supplies.
• Recognised Food Safety or Health & Safety qualifications would be advantageous.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Belong in a team, thrive in service.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications