Food Service Supervisor — Lead & Train Team

Tim Hortons; Greater London; On-site; GBP 13,000 - 19,000; Full time

Job summary

Tim Hortons in Quesnel, BC is seeking a supervisor to manage daily food preparation and service at our coffee shop. You will lead a team, ensure quality, and maintain a friendly environment for customers.

Responsibilities include scheduling, training, sanitation, safety compliance and handling customer concerns. This is a full-time, on-site role with 1–2 years of experience in fast-paced food service.

Qualifications

• Minimum 1 year to less than 2 years of experience in fast-food or customer service.
• Ability to supervise staff and ensure quality standards.
• Strong communication and problem-solving abilities.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

Skills

Teamwork

Interpersonal skills

Initiative

Flexibility

Job description

Tim Hortons in Quesnel, BC is seeking a supervisor to manage daily food preparation and service at our coffee shop. You will lead a team, ensure quality, and maintain a friendly environment for customers.

Responsibilities include scheduling, training, sanitation, safety compliance and handling customer concerns. This is a full-time, on-site role with 1–2 years of experience in fast-paced food service.