Food Service Frontline Associate — Fast-Paced & Digital

Marks and Spencer; Chepstow; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to join the frontline team. You’ll deliver five-star service at pace, thrive under pressure, and embrace the transformation we’re driving.

You’ll be proud of product knowledge, roll up your sleeves day in and day out, and help meet strong customer demand with a positive, high-energy attitude. You’ll also use Sparks App and in-store devices to assist customers and ensure they get what they want when they

Qualifications

• Frontline retail role and ability to work under pressure.
• Digital confidence to use Sparks App and in-store devices.
• Willingness to work across store areas and shifts.

Responsibilities

• Be at the frontline of the UK's fastest-growing retailer.
• Deliver five-star service at pace.
• Confidently recommend and sell newest food products.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Work as a team to maintain a high-energy environment.
• Be flexible to work across store areas.

Skills

Customer service

Teamwork

Digital tools familiarity

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to join the frontline team. You’ll deliver five-star service at pace, thrive under pressure, and embrace the transformation we’re driving.

You’ll be proud of product knowledge, roll up your sleeves day in and day out, and help meet strong customer demand with a positive, high-energy attitude. You’ll also use Sparks App and in-store devices to assist customers and ensure they get what they want when they