Food Service Assistant

John Lewis Partnership; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the UK is seeking a Food Services Assistant to support their catering operations in a hotel. The role includes delivering excellent guest experiences and requires strong organizational and customer service skills in a dynamic environment.

Qualifications

• Able to work in a fast-paced environment.
• Great customer service skills.
• Good organizational skills.

Responsibilities

• Showing flexibility to work in different areas of the hotel.
• Adhering to health and safety standards.
• Interacting with guests in a friendly manner.

Skills

Customer service

Organizational skills

Ability to work under pressure

Job description

About the role

As a Food Services Assistant, you'll be working in one of our stunning Partnership hotels and supporting the profitable running of the catering operation there. You'll be working alongside a dedicated team of hospitality professionals to deliver a first-class guest experience.

Key Responsibilities

• Showing flexibility to work in different areas of the hotel when needed. Always ready to lend a hand to your fellow team members and ensure the smooth running of the hotel.
• Adhering to the highest standards of health and safety to ensure a safe working environment for both fellow Partners and guests.
• Using your excellent organisational skills to prioritise tasks.
• Interacting with guests in a friendly and welcoming manner and sharing your passion for good food and drink.

Essential skills/experience you'll need

• Able to work in a fast-paced environment.
• Great customer service skills.
• Good organisational skills.
• Ability to remain calm under pressure and find solutions quickly when issues arise.

Desirable skills/experience you may have

• Previous experience in a hospitality environment.

About The Partnership

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees; we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We uphold our promise of 'Never Knowingly Undersold' on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through good and challenging times, and treating everyone with kindness and respect.

We are committed to creating an inclusive environment where everyone can thrive, embracing our differences and growing both individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks for successful candidates. If required, you'll be informed and provided with information about the vetting process. We encourage you to complete any vetting documents promptly to avoid delays.
• Vacancies can close early if we receive a high number of applications, so we recommend applying as soon as possible.
• We support flexible working arrangements to help our Partners maintain a good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.