Food Service Assistant

John Lewis Partnership; Bala; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Food Service Assistant to join their vibrant team at a stunning hotel in Snowdonia National Park. This exciting role offers the chance to work in a dynamic environment, ensuring exceptional experiences for guests while collaborating with a dedicated team. With a focus on customer service and a passion for food, you'll thrive in a supportive atmosphere that values innovation and inclusivity. If you're ready to make a difference and embrace a culture of ownership, this opportunity is perfect for you.

Qualifications

• Experience in a fast-paced environment with excellent customer service skills.
• Organizational skills to prioritize tasks effectively.

Responsibilities

• Support catering operations and ensure a first-class guest experience.
• Maintain high health and safety standards across hotel areas.

Skills

Customer Service Skills

Organizational Skills

Problem-Solving Abilities

Ability to Work in a Fast-Paced Environment

Job description

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About The Role

At Bala Lake Hotel, Activity Base and Spa, situated in Snowdonia National Park near Llyn Tegid (Bala Lake), you'll find a unique working environment. Surrounded by stunning mountains and a dedicated team of Partners, you'll help deliver exceptional experiences to our guests, many of whom are friends and family of Partners, sharing ownership in the business. The hotel offers a blend of activities such as Segways, Crossbows, Archery, High Ropes, Laser Clay, Monster Trucks, Escape Rooms, Cyber Tag, and a luxurious Spa.

At a Glance

• Salary - £12.40 per hour
• Contract - Permanent
• Hours - 37.5 per week, rotating shifts, with weekends off every 3 weeks, start from 07:00 to 22:30
• Location - Bala Lake Hotel, North Wales

As a Food Services Assistant, you will support the catering operations, working alongside a professional team to ensure a first-class guest experience. Applicants must be 18 or over due to working time regulations.

Key Responsibilities

• Flexible in working across different hotel areas as needed
• Maintain high health and safety standards
• Use organizational skills to prioritize tasks
• Interact warmly with guests, sharing your passion for good food and drink

Essential Skills/Experience

• Ability to work in a fast-paced environment
• Excellent customer service skills
• Good organizational skills
• Calm under pressure with quick problem-solving abilities

Desirable Skills/Experience

• Previous hospitality experience (preferred)

About The Partnership

We’re the UK's largest employee-owned business, home to John Lewis and Waitrose. We foster a culture of ownership, innovation, and inclusivity, where Partners are valued and encouraged to thrive. We believe in kindness, respect, and creating a workplace where everyone can be themselves.

Additional Points

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during the process. We support flexible working arrangements to promote work-life balance. Please discuss this during your interview.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail