Food Runner - Fenchurch Restaurant

Oak View Group; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Meal allowance

40% food & beverage discount

Daily meals on duty

Training & development (WSET & mgmt)

Pension scheme

Employee assistance programme

Job summary

Oak View Group is hiring a Food Runner for Fenchurch Restaurant at Sky Garden, a premium 2 AA Rosette venue atop the Walkie Talkie in London. You will support seamless dining experiences, delivering courses from kitchen to table with accuracy and speed.

The role focuses on hospitality excellence, teamwork, and attentive service in a fast-paced luxury setting with stunning city views.

Qualifications

• Previous experience in a food runner, waiter, or hospitality role within a premium dining environment preferred
• Passion for hospitality and delivering exceptional guest experiences
• Strong communication and teamwork skills
• Positive attitude with a proactive and team-focused approach
• Ability to work efficiently in a fast-paced restaurant environment
• Excellent attention to detail and commitment to high service standards

Responsibilities

• Delivering food from the kitchen to guests accurately, efficiently, and to the highest standards
• Supporting the front-of-house team to ensure smooth and seamless service throughout each shift
• Communicating effectively with chefs and service staff to coordinate food delivery and table service
• Ensuring all dishes are presented correctly and delivered promptly to the correct guests

Skills

Hospitality experience

Food runner experience

Team communication

Attention to detail

Job description

Oak View Group is reinventing the way the world comes together.

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.

About The Venue

Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces.

An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience.

Fenchurch Restaurant, poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service.

In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards.

Role Purpose

Join the team at Fenchurch Restaurant, Sky Garden's award-winning 2 AA Rosette restaurant, where exceptional dining and breathtaking views across London come together. This is the perfect role for a passionate Food Runner looking to develop their career in a quality-driven environment while supporting the delivery of memorable dining experiences in one of London's most iconic destinations.

What You Will Be Doing

• Delivering food from the kitchen to guests accurately, efficiently, and to the highest standards
• Supporting the front-of-house team to ensure smooth and seamless service throughout each shift
• Communicating effectively with chefs and service staff to coordinate food delivery and table service
• Ensuring all dishes are presented correctly and delivered promptly to the correct guests

What We Are Looking For

• Previous experience in a food runner, waiter, or hospitality role within a premium dining environment preferred
• Passion for hospitality and delivering exceptional guest experiences
• Strong communication and teamwork skills
• Positive attitude with a proactive and team-focused approach
• Ability to work efficiently in a fast-paced restaurant environment
• Excellent attention to detail and commitment to high service standards

Good to know

This is a casual contract offering up to £15.21 per hour plus a paid meal allowance. You will benefit from 40% discount on food and beverage across the group, daily meals on duty, and access to ongoing training and development opportunities, including WSET qualifications and management programmes. Additional perks include employee recognition schemes, incentives and rewards, staff socials and supplier trips, pension scheme, and a 24/7 Employee Assistance Programme, all within a vibrant and growing hospitality business. Provide your feedback on BizChat

Our Inclusion Commitments

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

Employee Screening and Eligibility to Work

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.