Food Retail Site Manager

The Third Space; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Complimentary Third Space membership

Discounts across Natural Fitness Food

Discounts across Third Space products

Career development and progression

Job summary

The Third Space is seeking a dynamic leader to oversee Natural Fitness Food operations within the club. You’ll lead and develop your team, build strong relationships with members and colleagues, and ensure every customer experiences outstanding service.

You’ll also play a key role in growing sales, promoting new products and initiatives, and making Natural Fitness Food a central part of the member journey at one of London’s leading health club brands.

Qualifications

• Experience leading or supervising a team.
• Strong communication and organisational skills.
• Ability to manage multiple priorities in a busy environment.
• Positive, proactive approach to problem solving.
• Genuine desire to help people grow and succeed.
• Knowledge of food hygiene and health & safety standards would be beneficial.
• Passion for hospitality, food, retail or customer service.

Responsibilities

• Lead, motivate and develop a high-performing team.
• Recruit, train and support team members to deliver exceptional service.
• Create a positive culture where people feel engaged and proud of what they do.
• Ensure the highest standards of food safety, health and safety, hygiene and customer service.
• Drive sales and maximise commercial opportunities through product knowledge and team engagement.
• Promote new products and initiatives to members and guests.
• Build strong relationships with members and create memorable customer experiences.
• Work closely with the club leadership team to support the wider member experience.
• Monitor operational performance and identify opportunities to improve efficiency and service.
• Lead by example and act as a role model for your team every day.
• You'll be someone who enjoys leading people, building relationships and creating great customer experiences.

Skills

Team leadership

Communication

Organisational skills

Multitasking

Problem solving

People development

Job description

Working closely with the General Manager and wider club leadership team, you'll oversee the day-to-day running of Natural Fitness Food within the club. You'll lead and develop your team, build strong relationships with members and colleagues, and ensure every customer receives an outstanding experience. You'll also play an important role in growing sales, promoting new products and making Natural Fitness Food a key part of the Third Space member experience. What you'll do

• Lead, motivate and develop a high-performing team.
• Recruit, train and support team members to deliver exceptional service.
• Create a positive culture where people feel engaged, supported and proud of what they do.
• Ensure the highest standards of food safety, health and safety, hygiene and customer service.
• Drive sales and maximise commercial opportunities through product knowledge and team engagement.
• Promote new products and initiatives to members and guests.
• Build strong relationships with members and create memorable customer experiences.
• Work closely with the club leadership team to support the wider member experience.
• Monitor operational performance and identify opportunities to improve efficiency and service.
• Lead by example and act as a role model for your team every day.
  You'll be someone who enjoys leading people, building relationships and creating great customer experiences. You'll also have:
• Experience leading or supervising a team.
• A passion for hospitality, food, retail or customer service.
• Strong communication and organisational skills.
• The ability to manage multiple priorities in a busy environment.
• A positive and proactive approach to problem solving.
• A genuine desire to help people grow and succeed.
• Knowledge of food hygiene and health & safety standards would be beneficial.
  Natural Fitness Food was created because healthy food should never be boring.
• Complimentary Third Space membership for you and a buddy.
• Discounts across Natural Fitness Food and Third Space products and services.
• Career development and progression opportunities.
• The opportunity to be part of one of London's leading health club brands.

If you're ready to lead a team, grow your career and help create exceptional experiences for our members every day, we'd love to hear from you.