Food Retail Site Manager

Third Space; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Complimentary Third Space membership

Discounts on Natural Fitness Food and

Career development and progression

Be part of London’s leading health-clb

Job summary

Third Space in London seeks a Site Manager to lead the Natural Fitness Food operation within our clubs. You will develop your team, deliver outstanding service and drive commercial success while aligning with the wider member experience.

The role emphasizes people leadership, food safety, product knowledge and growing sales through initiatives and strong relationships with members and colleagues. This is a hands-on, customer-focused leadership position within a premier health club brand.

Qualifications

• Experience leading or supervising a team.
• Passion for hospitality, food, retail or customer service.
• Strong communication and organisational skills.
• Ability to manage multiple priorities in a busy environment.
• Positive and proactive approach to problem solving.
• Genuine desire to help people grow and succeed.
• Knowledge of food hygiene and health & safety standards would be beneficial.

Responsibilities

• Lead, motivate and develop a high-performing team.
• Recruit, train and support team members to deliver exceptional service.
• Create a positive culture where people feel engaged, supported and proud of what they do.
• Ensure the highest standards of food safety, health and safety, hygiene and customer service.
• Drive sales and maximise commercial opportunities through product knowledge and team engagement.
• Promote new products and initiatives to members and guests.
• Build strong relationships with members and create memorable customer experiences.
• Work closely with the club leadership team to support the wider member experience.
• Monitor operational performance and identify opportunities to improve efficiency and service.
• Lead by example and act as a role model for your team every day.

Skills

Team leadership

Hospitality mindset

Communication skills

Organisational skills

Multi-tasking

Problem solving

People development

Food hygiene knowledge

Job description

Natural Fitness Food was created because healthy food should never be boring.

As part of the Third Space family, we're passionate about providing fresh, nutritious food and drinks that help our members achieve their health and fitness goals. Every day, our teams create experiences that keep members coming back, whether that's their morning coffee, post-workout smoothie or lunch on the go.

We're looking for a Site Manager to lead the Natural Fitness Food operation within one of our clubs. This is an exciting opportunity for an ambitious leader who enjoys developing people, delivering exceptional service and driving commercial success.

About the role

Working closely with the General Manager and wider club leadership team, you'll oversee the day-to-day running of Natural Fitness Food within the club.

You'll lead and develop your team, build strong relationships with members and colleagues, and ensure every customer receives an outstanding experience. You'll also play an important role in growing sales, promoting new products and making Natural Fitness Food a key part of the Third Space member experience.

What you'll do

• Lead, motivate and develop a high-performing team.
• Recruit, train and support team members to deliver exceptional service.
• Create a positive culture where people feel engaged, supported and proud of what they do.
• Ensure the highest standards of food safety, health and safety, hygiene and customer service.
• Drive sales and maximise commercial opportunities through product knowledge and team engagement.
• Promote new products and initiatives to members and guests.
• Build strong relationships with members and create memorable customer experiences.
• Work closely with the club leadership team to support the wider member experience.
• Monitor operational performance and identify opportunities to improve efficiency and service.
• Lead by example and act as a role model for your team every day.

About you

You'll be someone who enjoys leading people, building relationships and creating great customer experiences. You'll also have:

• Experience leading or supervising a team.
• A passion for hospitality, food, retail or customer service.
• Strong communication and organisational skills.
• The ability to manage multiple priorities in a busy environment.
• A positive and proactive approach to problem solving.
• A genuine desire to help people grow and succeed.
• Knowledge of food hygiene and health & safety standards would be beneficial.

Why join Third Space?

At Third Space, we believe great people deserve great opportunities.

You'll join a growing business that invests in its people, supports career development and encourages everyone to be their personal best. You'll work alongside talented colleagues, learn from experienced leaders and have the opportunity to build a long-term career across both Natural Fitness Food and the wider Third Space business.

Benefits include

• Complimentary Third Space membership for you and a buddy.
• Discounts across Natural Fitness Food and Third Space products and services.
• Career development and progression opportunities.
• The opportunity to be part of one of London's leading health club brands.

If you're ready to lead a team, grow your career and help create exceptional experiences for our members every day, we'd love to hear from you.

Marylebone, Mayfair, Richmond, Soho, Wimbledon