Food Retail Frontline Associate — Fast, Friendly Service

Marks and Spencer; Amersham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, recommending products, and supporting customers with speed and energy.

Join our team to embrace a fast-paced retail environment, use Sparks App and in-store devices, and work across various areas as shifts require. This frontline role offers opportunity in a busy store with a strong customer focus.

Qualifications

• Frontline retail experience preferred.
• Strong communication and listening skills.
• Ability to stay calm under pressure and assist customers.
• Willingness to learn product details and promotions.

Responsibilities

• Welcome customers and deliver five-star service at pace.
• Recommend and sell food products to meet customer needs.
• Utilise Sparks App to assist shoppers and check stock.
• Work across store areas and adapt to changing demands.
• Contribute to a positive, high-energy team environment.

Skills

Customer service

Communication

Team player

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, recommending products, and supporting customers with speed and energy.

Join our team to embrace a fast-paced retail environment, use Sparks App and in-store devices, and work across various areas as shifts require. This frontline role offers opportunity in a busy store with a strong customer focus.